[{{ $ctrl._job.status.name | translate}}] Front Desk Agent
Grosvenor House, A JW Marriott Hotel

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Job description

Be Part of Luxurious International Brand. Start Your Journey With Us.

At Grosvenor House, A JW Marriott Hotel we are now recruiting for an experienced Front Desk Agent to join our team.

As a Front Desk Agent you will ensure that the highest standards of hospitality and welcome are demonstrated at all times on front desk.
Your key responsibilities will include check in and check out, billing, messaging and guest relations. You will have a good knowledge of the hotel's facilities and services and will pass this information on to the guest whenever the possibility arises, in order to maximise hotel sales.

Requirements

- Previous reception experience in a similar role at four/five star hotels.
- Excellent reading, writing and oral proficiency in the English language.
- Good computer skills and familiar Opera PMS Systems.
- Candidates must be able to work varying shifts including weekends and bank holidays.
Job type
Fulltime job
Location
London, United Kingdom
Department
Front Office reception
Languages
English
Starting in
As soon as possible
Positions available
2
Pay range
Competitive Pay
Other benefits
Uniform & Dry cleaning, Meals on duty, Hotel Room Discounts with Marriott worldwide

Grosvenor House, A JW Marriott Hotel

Grosvenor House, A JW Marriott Hotel is one of London’s most iconic hotels. Centrally located in the heart of London overlooking Hyde Park in exclusive Mayfair, it holds one of the capital’s most desirable addresses in ‘Park Lane’. With a rich history and built to the designs of L. Rome Guthrie and Sir Edwin Lutyens from 1927 and 1929, Grosvenor House, A JW Marriott Hotel has long held its position as a leader in Central London luxury hotels.

The hotel boasts 496 luxurious guest rooms including 73 suites, and offers a wide array of culinary experiences, from elegant, award-winning afternoon tea or a glass of Champagne in The Park Room to an evening cognac at the The Library Bar. For a fantastic dinner, JW Steakhouse embodies the hotel’s historical American connections, allowing guests to indulge in London’s finest steaks in a classic American steak house setting. For a more traditional British setting, enjoy a delicious international meal at Corrigan’s Mayfair. For a drink, enjoy one of the many Bourbons on offer at the Bourbon Bar or experience the famous Red Bar and its unique cocktails.

Near to everything, convenient for everyone, the hotel has an unrivaled range of entertaining space. With 20 meeting rooms in 86 Park Lane including the famous Great Room and the Ballroom, totaling 5,660 square meters, it is one of the most flexible and elegant venues in London for a business or social event, whether entertaining on the grandest scale or working one to one.

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