Reception Manager
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Reception Manager

Hakkasan Mayfair

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Reception Manager

About the job

Founded in 2001, Hakkasan is one of the world’s most recognized restaurants known for its modern approach to traditional Cantonese cuisine. Since the original London offerings at Hanway Place and Mayfair, Hakkasan has expanded internationally across North America, Europe, United Arab Emirates and Asia. Hakkasan offers a distinctive dining experience where modern Cantonese cuisine, world-class mixology and dramatic design converge. Executive Head Chef Tong Chee Hwee has led the Hakkasan kitchen since its inception, and his dedication to the art of Chinese cuisine has achieved numerous awards including multiple Michelin stars at Hakkasan locations across the world. Leading Hakkasan’s international culinary expansion is Chef Ho Chee Boon, a Michelin-starred chef with over 24 years of experience. For additional information, please visit www.hakkasangroup.com.
In search for an experienced, positive and talented Restaurant Reception Manager to join our fantastic Team!
  • To the successful candidate, we offer competitive salary and attractive benefits packages, including company-wide opportunities, outstanding career orientated training & development, excellent food & beverage discounts, pension scheme, life assurance cover and above all, an exciting and motivating working environment!
  • Department: F&B service Reception Hostess F&B other Front Office reception

About you

The ideal Reception Manager has:
* A minimum of 4 year experience in a similar role and within a fast paced environment; Experience in a luxury venue would be a distinct advantage;
* Excellent knowledge of OpenTable;
* Passionate about delivering excellent guest experiences with a friendly disposition to smile;
* Exceptional service standards with attention to detail and experienced in guest profiling and recognition;
* Leadership and delegation skills including the ability to train and mentor the Reception Team;
* Impeccable appearance and interpersonal skills with a good command of English is essential;
* Ability to work under pressure and willingness to work as part of a team;
* Availability to work full-time and be flexible;
* Proof of eligibility to work in the United Kingdom.
  • Language required: English.

The company

Hakkasan Group is a worldwide hospitality company with establishments across North America, Europe, Middle East, Asia and Africa. Its namesake is taken from its Michelin star restaurant that set the high-level standard for the group’s collection of diverse brands.

Its ‘brand first’ philosophy builds restaurant, nightlife, daylife and soon-to-open hotels, resorts and residences into world-class hospitality brands, all with a focus on service, design, innovation and experience. Its restaurant portfolio includes

Hakkasan, with 12 locations worldwide, Ling Ling, Yauatcha, Sake no Hana, Herringbone and Searsucker. Under the nightlife umbrella is Hakkasan, OMNIA, JEWEL and 1 OAK Nightclub; and daylife brands include WET REPUBLIC, LIQUID, and OMNIA.

For more information, visit www.hakkasangroup.com or connect with us on Facebook Twitter and Instagram @hakkasangroup.

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Reception Manager

London, United Kingdom

Full-time, Indefinite

Start Date:

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