[{{ $ctrl._job.status.name | translate}}] Senior Butler
Hill Robinson Yacht Management - Middle East

Posted

Job description

Senior Butler

Location: • Middle East
Position: • Permanent
Reports To: • F&B Manager

Position Summary:
• Positive attitude and good communication skills, with excellent grooming standards, clean, pleasant.
• Provides a courteous, professional, efficient, flexible and personalized service at all times, with commitment to delivering a high level of service.
• He/she should be conversant with all services and facilities offered.
• Serves food courses and alcoholic beverages.
• Flexibility to respond to a variety of different work situations and ability to work on your own managing a team

Senior Butler Duties and Responsibilities:

• Take care of all suite rooms, reception room and dining-room, pantries and coordinate with all concerned departments to fulfill owner needs and requests.
• Fully aware of the Room Service and menu, answers questions on menu selections, communicates with the kitchen regarding menu questions and product availability.
• Keeps concerned departments informed about the owner food preferences, updating the guest preference, likes and dislikes reporting directly to the F&B Manager.
• Provide to organise the service of food and beverages: arrange table setting, room service and welcome drinks at any time the owner is welcomed in the residence. Picks-up trays and clean tables as needed to ensure a clean dining area, maintaining cleanliness of work areas, china, glass, etc., throughout the day.
• Follows all the owner needs until they are completed to the total satisfaction, with each food course and/or beverages
• Provide constant availing butler service, performing all owner duties with the sense of priority and dedication, serving in a calm, discrete and courteous manner, respecting timing standards.
• Takes notes of all the information, updates and instruction and giving proper handover before signing off from the shift.
• Responsible for all items and resources available in the Butler service
• Helps monitoring the stock inventory and to follow up on pending issues with the tracking system and store requisition forms.
• Records transactions and order items in Point of sales (POS) system.
• Understands and strictly adheres to the Rules & Regulations of the Company and the policy on Fire, Hygiene, Health and Safety.
• To attend and contribute to all meetings, Departmental and training as scheduled and other related activities.
• Carries out any other reasonable duties and responsibilities as assigned out of the list.

Requirements

Education:
• 3 Years Diploma
• Bachelors Degree in hotel Management specialized in F&B Service.
• Proficiency in working with MS office, Point of sale (POS) and Property management system (PMS) are an added advantage.

Experience:
• Minimum 2 years’ experience at a similar level at a 5 star or full-service hotel.
• Minimum 3 to 5 years’ experience is F&B Service.
Job type
Full-time
Location
United Arab Emirates
Department
F&B service
Languages
English
Starting in
As soon as possible
Contract duration
More than 1 year
Pay range
DOE
Accommodation
Provided

Hill Robinson Yacht Management

Hill Robinson is the leading independent yacht management company offering unparalleled services to international clientele worldwide. Assisted by a versatile multi-lingual team, our company’s founders, Nick Hill and Niall Robinson, bring close to 50 years hands-on yachting experience to help run each yacht safely and efficiently. We are available 24/7 across the globe to provide the essential support that makes the whole yachting experience a success.
We offer a full range of yacht management services including project management for new builds or refits, routine and emergency technical and operational support, safety and security, financial administration, charter management, crew payroll administration and crew selection and recruitment. Whether the yacht is for private or commercial use or indeed a combination of both; whether you are an owner, captain or an industry professional looking for independent unbiased support and assistance, Hill Robinson has a tailor-made solution for you.

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