Event Operations Supervisor - Parttime

[{{ $ctrl._job.status.name | translate}}] Event Operations Supervisor - Parttime
Hilton Amsterdam

Interested in this opportunity ?

Job description

Job Description

An Event Operations Supervisor with Hilton Hotels & Resorts is responsible for supervising banquets and events in the hotel to deliver an excellent Guest and Member experience while optimising sales, evaluating performance, and ensuring staffing levels meet demand.
What will it be like to work for this Hilton Brand?

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow''s savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected. If you understand the importance of upholding a brand''s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because it''s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.

What will I be doing?
As an Event Operations Supervisor, you are responsible for supervising banquets and events in the hotel to deliver an excellent Guest and Member experience. An Event Operations  Supervisor would also be required to optimise sales and ensure staffing levels meet demand. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Supervise Banquets/Events

  • Maintain exceptional levels of customer service

  • Evaluate guest satisfaction levels with a focus on continuous improvement

  • Propose ideas to build the range and quality of Conference & Banquet events

  • Maintain good communication and work relationships in all hotel areas and with external customers and suppliers

  • Ensure staffing levels meet business demands

  • Ensure training is carried out on an ongoing basis

  • Assist with organisation of communication meetings

  • Manage staff performance issues in compliance with company policies and procedures

  • Recruit, manage, train and develop the Front Office team

  • Comply with hotel security, fire regulations and all health and safety legislation

Job Requirements

What are we looking for?

An Event Operations Supervisor serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • A minimum of one year in an Event Operations Supervisor role

  • A minimum of two years experience in F&B

  • Strong knowledge of hotel/leisure/service sector

  • Record of success in Conference & Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty

  • Exceptional communication skills

  • Exceptional leadership skills to create a winning team

  • C&B Operations experience in a managerial position in hotel/Events Centre

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Degree or diploma in Hotel Management or equivalent

  • Passion for delivering exceptional levels of guest service

What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.


See description

Job type
Amsterdam-Zuid, Amsterdam, Netherlands
F&B service
Starting in
As soon as possible
Duration of the contract

Other suggested jobs

{{:: 'Assistant Restaurant Manager' | ellipsis : 40 : true }}

{{:: 'COREcruitment' | ellipsis : 35 : true }}

{{:: 'Bartender' | ellipsis : 40 : true }}

{{:: 'Volkshotel Amsterdam' | ellipsis : 35 : true }}

{{:: 'F&B Attendant' | ellipsis : 40 : true }}

{{:: 'Volkshotel Amsterdam' | ellipsis : 35 : true }}

{{:: 'Events Waiter/Waitress' | ellipsis : 40 : true }}

{{:: 'Hyatt Regency Amsterdam' | ellipsis : 35 : true }}
Interested in this opportunity ?
Other jobs
Cook II - Oscar''s
Orlando, FL, United States
Front Desk Clerk
Midtown - Westport, Kansas City, MO, United States
Front of House Supervisor
Central Beach, Fort Lauderdale, FL, United States
Engineer (Hotel Maintenance)
Anaheim Resort, Orange, CA, United States
View 4199 other offers