Executive Lounge Manager-Supervisor

[{{ $ctrl._job.status.name | translate}}] Executive Lounge Manager-Supervisor
Hilton Beijing Wangfujing

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Job description

Job Description

  • Acts as point of reference for guest service agents on every shift

为每个班次前台员工的工作做出指导

  • Actively take part in training of team- responsible for induction and integration of new team members

积极参与团队的培训,为每个新员工提供系统化的培训

  • Attend trainings as and when required

必要时接受培训

  • Maintain discipline at the front desk as necessary

必要时采取纪律措施,确保前台工作

  • Support and motivate team

协助并激励团队

Job Requirements

l  Ensure smooth operation of the front desk and related duties

确保前台日常工作的顺利进行

l  Ensure that VIP guests are provided with personal, attentive andcaring service

确保为VIP客人提供殷勤、周到且个性化的服务

l  Responsible for leading shift handovers

带领团队交接班

l  Ensure clear communication with all other front office functions andother departments as necessary

确保与前厅部各个部门的良好沟通以及在必要时与其它各部门进行沟通

Requirements

See description

Job type
Full-time
Location
DongDan, China
Department
Other
Starting in
As soon as possible
Duration of the contract
Indefinite

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