Restaurant Captain

[{{ $ | translate}}] Restaurant Captain
Hilton Beijing Wangfujing

Interested in this opportunity ?

Job description

Job Summary

Assist Supervisor and on operations and development of the outlet and to ensure that these areas are profit centre, operate with well-formulated objectives, Under the general guidance and supervision of the Assistant Outlet Manager and within limits of the established Hilton Hotel Policies & Procedures and Brand Service Standards.
协助部门主管,确保每个区域以完善的经营方式成为酒店的利润中心, 在部门经理的指导和管理下,根据限定的酒店规章制度及品牌服务标准来服务。
Ensure prompt, efficient and courteous –service
Improve service standards and Assist in service

Review regularly SALT scores Analyze guest questionnaires
Solicit guest feedback
Analyze guest feedback from log book
Where necessary to provide action plans in order to improve SALT scores

To maintain a high customer service focus by approaching your job with the customers always in mind
To look after the need of  the staff and deliver a high standard of customer service
To ensure that all guest have received service beyond their expectations
To manage team in individual skills and performance to the highest possible level
To ensure that all systems and procedures are carried out with accuracy according to Hilton Brand Standards

Required Qualifications必要的资历要求:
Related education background and working experience
Preferred Qualifications 更高的资历要求:
Waiter/Watitress working experience
Be able to skillful use Micros
具有应用 POS (MICROS)系统的经验


See description

Job type
Fulltime job
DongDan, China
F&B service
Starting in
As soon as possible

Other suggested jobs

{{:: 'Server (Spanish Speaker)' | ellipsis : 40 : true }}

{{:: 'Four Seasons Resort Dubai at Jumeirah Beach' | ellipsis : 35 : true }}

{{:: 'Service Ambassador/Hostess' | ellipsis : 40 : true }}

{{:: 'The St. Regis Doha' | ellipsis : 35 : true }}

{{:: 'STK Restaurant Manager' | ellipsis : 40 : true }}

{{:: 'The Ritz-Carlton Doha' | ellipsis : 35 : true }}

{{:: 'Waitress' | ellipsis : 40 : true }}

{{:: 'Nikki Beach Resort & Spa Dubai' | ellipsis : 35 : true }}
Interested in this opportunity ?
Other jobs
Health Club Supervisor
Jinshui Qu, Zhengzhou Shi, China
Housekeeping Attendant
洋河花园, 重庆市, China
Sales Executive
Mumbai, India
Secretary to HSKP
Jinshui Qu, Zhengzhou Shi, China
View 4289 other offers