[{{ $ctrl._job.status.name | translate}}] Reservations Trainee
Hilton Brussels City

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Job description

To respond to individual and group requests-creating and updating reservations – follow up on bookings in order to optimize space, maximize revenue and secure accuracy of data.
Key responsibilities
• To understand market segmentation and booking channels
• To have a good knowledge of PMS system and Office applications.
• To ensure that all clients receive a polite, professional and efficient reply to phone calls and e-mails.
• To follow up on emails and handle all requests accurately and in a timely manner
• To pro-actively identify customer and group needs and communicate all data efficiently to other hotel departments (Sales, Reception, Accounting, Housekeeping)
• To enter all data into the PMS system accurately and send confirmations or offers through different channels
• To help with administrative tasks such as drafting contracts, preparing invoices, follow-up on deposit payments, printing of reports, sales calls

Requirements

Key relationship: Reservations Manager and team, Business Development Team and Reception
- Position available for a 3 months period minimum
Job type
Internship
Location
Brussels, Belgium
Department
Reservations
Languages
English, Dutch (optional), French (optional)
Starting in
As soon as possible
Latest start date
July 2018
Duration
6 months
Pay range
Belgian schools: 350 €/month ---- Foreign schools: 500 €/month
Accommodation
no
Other benefits
1 meal per working day, Laundry/Dry cleaning for working clothes, Transport card for the Brussels area (For foreign students only)

Hilton Brussels City

Situated in the center of downtown Brussels, within yards of Gare du Nord station and in close proximity to the Rue Neuve shopping district and the World Trade Center, the Hilton Brussels City hotel is the ideal place to stay when you are visiting Belgium’s capital. All the facilities are in place to allow you to remain productive during your stay. With wireless internet access, a business center and a range of meeting rooms you will be able to work with the minimum of hassle.

After a busy day in Brussels or a long journey, you can relax and rejuvenate in the Scandinavian Wellness and Health Club and sample the delicious Flemish cuisine on offer in the Bien Belge Living Lounge restaurant and bar. Offering responsive service and stylish contemporary comfort in an enviable location, this Brussels hotel has everything you need to make the most of your stay in one of Europe’s most vibrant cities.

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