Sales Executive

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Hilton Bucharest

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Job description

Job Summary

A Sales Executive with HiltonHotels & Resorts analyses local market trends and competitor activity to generate new future business for the hotel.
What will it be like to work for this Hilton Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow''s savvy global travelers, we shape experiences in which every Guest feels cared for, valued and respected. If you understand the importance of upholding a brand''s reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels &Resorts. Because it''s with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
What will I be doing?
As Sales Executive, you analyze local market trends and competitor activity to generate new future business for the hotel. Specifically, you will be responsible for performing the following tasks to the highest standards:
  • Build excellent relationships across the diverse spectrum within the leisure division. This will include local and international tour operators, wholesalers, travel agents, online travel agents, tourist boards/advisory boards
  • Generate and maintain customers of the travel trade segment through various sales activities like face to face sales calls, telephone calls, entertainment, etc.
  • Establish parameters, quotes and negotiate travel trade contracts with tour operators, travel agents, wholesalers for transient and group business
  • Manage the OTAs – Online Travel Agencies segment with focus on online content update, seeking opportunities to develop leisure package business, monitoring market trends and competition  
  • Establishes metrics with each assigned OTA account to actively enhance the visibility of the hotel to drive desired revenue in alignment with the strategy
  • Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible
  • Analyse local market trends and competitor activity to identify new business leads
  • Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
  • Prepare company contracts for the hotel in accordance with current business and pricing conditions
  • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
  • Attend Sales events, as required
  • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
  • Answer customer queries in a prompt and professional manner

What are we looking for?
A Sales Executive serving Hilton Worldwide Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should possess the following knowledge, skills, behaviors and values:
  • Background in leisure, wholesale travel agent, retail agent
  • Understanding of reporting systems, forecasts and analytical information
  • Excellent grooming standards
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure and under own initiative
  • Experience in a sales role with a proven track record to close a sale
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Knowledge of local travel market
  • Knowledge of hospitality
  • Passion for sales and for achieving targets and objectives
  • Effective Communication
  • Drive for Results
  • Planning for Business
  • Teamwork
  • Adaptability
  • Customer Focus

What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide. Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality. More than 500 locations and nearly 200,000 rooms across six continents Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest rooms. Flagship brand of Hilton Worldwide with properties in more than 77countries. More than 70 world-class resorts and more nearly 200 full-service spas. Harris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011. Number one global brand awareness in the hospitality industry.

Requirements

See description

Job type
Fulltime job
Location
Sector 1, București, Romania
Department
Sales & Marketing
Starting in
As soon as possible

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