Lead Product Manager, Systems and Platforms

[{{ $ctrl._job.status.name | translate}}] Lead Product Manager, Systems and Platforms
Hilton - Regional Office - Greater China and Mongolia

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Job description

Job Summary

What will I be doing?
As Lead Product Manager, Systems and Platforms , you will be responsible for performing the following tasks to the highest standards:

Position Statement:

The Hilton digital organization is hiring a talented Product Manager to lead Hilton''s digital execution in China across iOS, Android, WeChat and Web channels. This is a key role to take ownership on product delivery before launch and product enhancements in the operational stage.  A successful candidate will drive and manage Hilton''s business rules for design development, delivery, and product iteration. Key responsibilities are:

  • Gather, scope and manage business rules and understand how the rules apply across the different systems and layers
  • Evaluate and articulate tradeoffs in upcoming feature prioritization
  • Frequent communication with stakeholders to ensure clear understanding of product requirements
  • Design and implement features through writing epics and user stories
  • Fluent in English and Chinese communication
  • Expected to align and remain in synch with America''s & EMEA teams

Position Summary:

  • A deep understanding of digital systems and platforms in order to understand what features are easy and what are hard.
  • Daily use of the following: Jira, scrum delivery, APIs, QA, UAT for mobile and web development
  • Able to document complex systems on the fly and seek feedback from diverse viewpoints
  • Create wireframes and iterate with designers and engineers
  • Build and validate test cases in the staging environment to validate rules have been implemented properly prior to production release
  • Coordinate feature launch across multiple departments and ensure nothing is missed
  • Identify, troubleshoot and track defects, work with vendors and business teams to resolve defects in a timely manager
  • Capable of dealing with ambiguity and uncertainty while remaining focused on results and deliver consistently
  • Build and maintain collaborative relationships with business and vendors to drive projects forward
  • Reliable, self-motivated, and willing to take ownership

What are we looking for?
As Lead Product Manager, Systems and Platforms serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

Required Qualifications

  • 3-5 year experience managing digital systems and platforms
  • Experience with Atlassian stack and relevant agile tooling
  • Extensive understanding of hospitality products and its business rules
  • Capable of dealing with ambiguity and demonstrate strong sense of project ownership
  • Ability to juggle multiple priorities and thrive in a fast paced environment
  • Education: BA/BS/Bachelor''s Degree
  • Years of related experience: 3-5
  • Years of management or supervisory experience: 2
  • Management or supervisory experience type: Managerial
Preferred Qualifications
  • MS/MA Master''s Degree or additional Graduate level work in computer science  
  • Hospitality industry experience, with a mix of experience from digital products
  • Product roles from the tech industry
  • Education: MS/MA/Master''s Degree
  • Years of related experience: 3-5
  • Years of management or supervisory experience:2
  • Management or supervisory experience type: Managerial

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!


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Job type
Shanghai, China
Starting in
As soon as possible
Contract duration

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