[{{ $ctrl._job.status.name | translate}}] J-1 Rooms Division Internship
Hilton Richmond Hotel & Spa

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Job description

Description of the Property:
The Hilton Richmond Hotel & Spa/Short Pump is an upscale hotel nestled in the heart of the prominent Short Pump area of Richmond. The hotel features 254 rooms & suites and 23,000 square feet of flexible meeting and event space. With Aura Spa and Salon and Shula's America's Steak House, guests are treated to the best options in Richmond. Each of its 254 guestrooms and suites are tastefully appointed to accommodate travelers looking for comfort and functionality.

Description of the Location:
Richmond, the capital of Virginia, is among America’s oldest major cities.
The Richmond Metropolitan Area has a population of 1,260,029, the third-most populous metro in the state. Richmond is located at the fall line of the James River, 71 km west of Williamsburg, 106 km east of Charlottesville, 160 km east of Lynchburg and 140 km south of Washington, D.C.

Description of the Training:
Create unforgettable guest experiences in the Rooms Divisions department at a world-leading luxury hotel/resort through a J-1 program at the Hilton Richmond Hotel & Spa. Train in a diverse and multicultural environment, under the guidance and leadership of industry leaders in the guest services field as you rotate in different roles in the department.
This rotational program is designed to give you exposure to the international hospitality industry and give you the experience needed to excel in your career when you return to your home country.

Description of the Position:
Train in all areas of Front Office, including, but not limited to, Front of House Operations, Front Desk Reception, Butler Service:
• Learn to ensure high quality and consistency of service as per Hotel’s standards;
• Welcome guests and colleagues in a polite and friendly manner;
• Train with professionals across multiple outlets to perform tasks as needed;
• Ensure compliance of all Hotel's standards;
• Learn to strive to achieve departmental targets;
• Ensure cleanliness of work areas;
• During training, ensure to be in compliance with all Hotel's health and safety policies;
• Perform all other reasonable duties as needed.

Requirements

• Advanced English required;
• Must be a current student of a Hospitality or Tourism post-secondary academic institution;
• Or recent graduate (less than 12 months ago) of a Hospitality or Tourism post-secondary academic institution;
• Or a graduate of a Hospitality or Tourism post-secondary academic institution (more than 12 months ago,) with 12 months of verifiable related work experience;
• Or must have 5 years of verifiable related work experience.

• Willingness to learn and follow instructions;
• Positive attitude;
• Good communication skills;
• Commitment to delivering high levels of customer service;
• A polished and professional appearance and compliance with Hotel grooming standards;
• Flexibility to respond to a range of different work situations;
• Ability to work calmly while meeting deadlines.
Job type
Internship
Location
Richmond, VA, United States
Department
Front Office reception, Guest Relations
Languages
English
Starting in
As soon as possible
Duration of the contract
12 months
Positions available
5
Pay range
TBD

Aspen Experience USA

Our vision:
Becoming an international Work and Travel company that places students from all over the world in the working and living environments that will enable them to develop the dream career.

Our mission:
Raising the quality of services provided by the young generation of professionals by creating a more competitive market place.

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