As an Events Executive with Hilton Hotels your role will be to provide excellent and comprehensive event orders to deliver and exceed customer expectations. Maximise revenue through actively upselling and ensure client satisfaction. Strive to develop relationships and customer loyalty to the Hilton brand.
What will it be like to work for this Hilton Brand?
One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. The brand continues to be the innovative, forward-thinking global leader of hospitality. With products and services that meet the needs of tomorrow''s savvy global travelers, we shape experiences in which every Guest feels cared for, valued, and respected.
If you understand the importance of upholding a brandﾒs reputation and value the effort it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts. Because itﾒs with Hilton Hotels & Resorts where we promise an exceptional Guest experience every time.
What will I be doing?
As Events Executive, you will handle event management for events between 101 - 300 pax. The Events Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, an Events Executive will perform the following tasks to the highest standards:
Produce accurate event orders
Adhere and maintain system best practices and standards
Conduct informative site inspections and menu tastings
Prepare event orders in a timely manner
Build relationships with clients and develop an understanding of their requirements and needs
Liaise, support and effectively communicate between departments
Ensure the complete administration and execution of all planned events
Develop successful customer partnerships
What are we looking for?
An Events Executive serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Good organisational and administration skills
Positive attitude and good communication skills
Commitment to delivering a high level of customer service
Confident telephone manner
High level of IT skills (Delphi.FDC knowledge advantageous)
Excellent grooming standards
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Demonstrated previous experience working in the Conference & Events function
Knowledge of the hotel property management systems
What benefits will I receive?
Your benefits will include a competitive starting salary and holiday entitlement. As an employee you will become a member of the The Hilton Club which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
Learn more now about Hilton Hotels & Resorts --- the global leader of hospitality.
- More than 500 locations and nearly 200,000 rooms across six continents
- Innovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guestrooms
- Flagship brand of Hilton Worldwide with properties in more than 77 countries
- More than 70 world-class resorts and more nearly 200 full-service spas
- Harris Poll EquiTrendﾮ, Brand of the Year - Full Service Hotel for 2010 and 2011
- Number one global brand awareness in the hospitality industry
- Job type
- Sydney, Australia
- Sales & Marketing
- Starting in
- As soon as possible