Hostess

[{{ $ctrl._job.status.name | translate}}] Hostess
Hilton Warsaw Hotel & Convention Centre

Posted
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Job description

Job Summary

What will I be doing?
  • Manage an efficiently operated restaurant shift that is in accordance with the agreed standards and regulations
  • Use every possible opportunity to gain knowledge in all areas of restaurant supervision
  • Ensure all tables receive their drinks and food as requested
  • Maintain the cleanliness of all equipment used during shifts
  • Maintain cleanliness of the restaurant and stores to Health, Safety and Hygiene standards at all times
  • Show complete awareness of all the drink and food menus and readiness to explain and recommend food and drink contents
  • Comply with Company Health & Safety, and Fire Regulations and procedures
  • Adhere to the Company disciplinary policy when necessary
  • Maximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniques
  • Meet or exceed the monthly drink profit margin target

What are we looking for?
A Hostess serving Hilton Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
  • Customer Service experience
  • A warm personality, attentive and smartly presentable
  • Ability to listen and respond to demanding Guest needs
  • Excellent leadership, interpersonal and communication skills
  • Accountable and resilient
  • Committed to delivering high levels of customer service
  • Ability to work under pressure
  • Fluent Polish and English
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Previous experience in similar role
  • Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Requirements

See description

Job type
Fulltime job
Location
Wola, Warszawa, Poland
Department
F&B service
Starting in
As soon as possible

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