A Training Specialist is responsible identifying and providing training to allTeam Members to deliver an excellent staff experience while working with andensuring that all departments are achieving their training objectives.
What will I be doing?
Specifically, you will be responsible for performing the following tasks to thehighest standards:
Analyzing training needs of the hotel and preparing an annual training plan based on the business needs and the departmental training plans
Coordinating and monitoring the hotel''s training plans
Conducting New Hire Orientation
Conducting corporate training programs for Team Members, Team Coaches and Managers
Advising and assisting management in achieving specific training and development objectives
Coordinating and evaluating external training programs
Coordinating Trainee Programs
Support individual and team development, career development, and training and experience-based learning
Maintaining accurate training records of all Team Members
Managing training reporting on the hotel and corporate level
Administrating virtual university (Hilton University) on the hotel level
Working with local schools to promote the hospitality industry
Organizing selected Team Member events
Assisting and resolving Team Member and management queries
Assisting in other HR-related activities
What are we looking for?
To successfully fill this role, you shouldmaintain the attitude, behaviours, skills, and values that follow:
- Demonstrated previous experience in training-related role
- Excellent communication and presentation skills
- Demonstrated ability to develop interpersonal relationships
- Positive attitude
- Committed to delivering a high level of customer service, both internally and externally
- Excellent organizational skills with a high level of accuracy
- Flexibility to respond to a range of different work situations
- Ability to work on their own or in teams
- Proficient in MS Office Suite (Word, Excel, PowerPoint, and Outlook).
- Fluent in English and Polish
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodgingsector from luxurious full-service hotels and resorts to extended-stay suitesand mid-priced hotels. For nearly a century, Hilton has offered business andleisure travellers the finest in accommodations, service, amenities and value.Hilton is dedicated to continuing its tradition of providing exceptional guestexperiences across its global brands. Our vision tofill the earth with the light and warmth of hospitality unites us as a team tocreate remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
- Job type
- Warsaw, Poland
- Human Resources
- Starting in
- As soon as possible
- Duration of the contract