Training Specialist

[{{ $ctrl._job.status.name | translate}}] Training Specialist
Hilton Warsaw Hotel & Convention Centre

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Job description

Job Summary

A Training Specialist is responsible identifying and providing training to allTeam Members to deliver an excellent staff experience while working with andensuring that all departments are achieving their training objectives.


What will I be doing?
Specifically, you will be responsible for performing the following tasks to thehighest standards:

  • Analyzing training needs of the hotel and preparing an annual training plan based on the business needs and the departmental training plans

  • Coordinating and monitoring the hotel''s training plans

  • Conducting New Hire Orientation

  • Conducting corporate training programs for Team Members, Team Coaches and Managers

  • Advising and assisting management in achieving specific training and development objectives

  • Coordinating and evaluating external training programs

  • Coordinating Trainee Programs

  • Support individual and team development, career development, and training and experience-based learning

  • Maintaining accurate training records of all Team Members

  • Managing training reporting on the hotel and corporate level

  • Administrating virtual university (Hilton University) on the hotel level

  • Working with local schools to promote the hospitality industry

  • Organizing selected Team Member events

  • Assisting  and resolving  Team Member and management queries

  • Assisting in other HR-related activities

What are we looking for?

To successfully fill this role, you shouldmaintain the attitude, behaviours, skills, and values that follow:

  • Demonstrated previous experience in training-related role
  • Excellent communication and presentation skills
  • Demonstrated ability to develop interpersonal relationships
  • Positive attitude
  • Committed to delivering a high level of customer service, both internally and externally
  • Excellent organizational skills with a high level of accuracy
  • Flexibility to respond to a range of different work situations
  • Ability to work on their own or in teams
  • Proficient in MS Office Suite (Word, Excel, PowerPoint, and Outlook).
  • Fluent in English and Polish

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodgingsector from luxurious full-service hotels and resorts to extended-stay suitesand mid-priced hotels. For nearly a century, Hilton has offered business andleisure travellers the finest in accommodations, service, amenities and value.Hilton is dedicated to continuing its tradition of providing exceptional guestexperiences across its global brands.  Our vision tofill the earth with the light and warmth of hospitality unites us as a team tocreate remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Requirements

See description

Job type
Full-time
Location
Warsaw, Poland
Department
Human Resources
Starting in
As soon as possible
Duration of the contract
Indefinite

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