In Room Dining Attendant

[{{ $ctrl._job.status.name | translate}}] In Room Dining Attendant
Hilton Yantai

Posted

Job description

Job Summary


What will I be doing?

To maintain a high customer service focus by approaching your job with the customers always in mind.

To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.

To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new stills or knowledge in order to improve your personal performance.

To be flexible, responding quickly and positively to changing requirements including the performance.

To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.

To contribute ideas and suggestions to enhance operational/environmental procedures in the Hotel.

To actively promote the service and facilities of the Hilton Hotels to guests and suppliers of the hotel.

To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

What are we looking for?

With the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of this hotel and Hilton International.

To ensure that guest needs and requirements are appropriately addressed.

Confidently knowing the food and beverage menu contents and be able to explain them in detail to guests.

Understand dietary requirements and offer appropriate suggestions.

By completing room service checklist in product knowledge.

Be able to make suggestions on the menu that might suit guests of different nationalities.

By knowing menu items of all other outlets to recommend guests to other outlets.   

Confidently knowing opening hours of all restaurants & Hotel outlets.

Being able to recommend other restaurants & city attractions to Hotel guests.

Be able to make suggestions on the menu that might suit guests of different nationalities.  

Requirements

See description

Job type
Fulltime job
Location
Fushan Qu, Yantai Shi, China
Department
F&B service
Starting in
As soon as possible

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