This position is now filled, but there are more Rooms division jobs in Doha

Accommodation Supervisor- Team Member Accommodation

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Accommodation Supervisor- Team Member Accommodation
Hilton

Posted

Job description

To Facilitate the administrative & to ensure high standards of cleanliness, maintenance and comfort in team member’s accommodation.


What will I be doing?

 

As an Accommodation Supervisor, you will support the Human Resources Department by ensuring the upkeep and cleanliness of the entire team member accommodation. Specifically, an accommodation Supervisor will perform the following tasks to the highest standards:

 

  • Ensure all rooms are prepared for new Team Members to the required standard.
  • Maintain up to date inventories for all the Team Member’s Accommodation.
  • Ensure that the Team Member’s rules and regulations are adhered.
  • Maintain a secure key control for Team Member’s accommodation.
  • Control issued of accommodation linens.
  • Carry out regular maintenance checks.
  • Assist with carrying out spot checks in the staff accommodation when necessary.
  • Co-ordinate and assist with deep cleaning of rooms as and when occupants change.
  • Ensure all public areas of the staff accommodation are maintain in a clean and tidy manner.
  • Carry out regular checks on security of the team member’s accommodation.
  • Deal with emergency case of staff sickness and report it to the Hotel Nurse for appropriate follow-up.
  • Check and maintain records of the transfer equipment’s of the member’s accommodation
  • Check daily maintenance record, follow up with the Engineering team, and make sure the team members are satisfied with it.
  • Assist in organization and running of staff sports and social events.
  • Make sure all the facilities are operational and report to the Accommodation Manager for any repairing or replacement needed.
  •  
  • Make sure all the facilities are operational and report to the Accommodation Manager for any repairing or replacement needed.
  • Report incidents in the accommodation and inform the Accommodation Manager.
  • Ensures all comments related to TM’s accommodation are responded to/acted on within established time frames
  • Arrangement of the accommodation for new team member’s arrivals room cleanliness, all items in place … etc. with welcome pack items and check in formalities.
  • Liaise with the Hotel department for repairs and maintenance; pest control; waste management; supervise the work of outsource cleaning staff and ensure that standards are maintained at superior level on a daily basis.
  • Accommodation Inspection / Spot Checks as per the decided schedule for all the team member’s rooms to ensure the safety and hygienic and all the rules and regulations in the rooms are followed.
  • Organize & coordinate Team member’s engagement activities in the accommodation.
  • Initiate efficient roster for the Accommodation attendants and contract workers and review it as per the TM’s Accommodation needs.
  • Perform all the jobs are assigned by the Director of Human Resources/ HR Manager/ Accommodation Manager in regards to the Team Members Accommodation.

What are we looking for?

 

As an Accommodation Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

 

  • Previous experience in a Team Member accommodation Supervisor supervisory role
  • A successful track record of managing a team
  • Strong organizational and analytic skills
  • An attention to details
  • Strong communication skills
  • A passion for delivering exceptional levels of guest service
  • Proficiency, preferred, with computers and computer programs, including Microsoft Office


What will it be like to work for Hilton?

 

 

 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

 

 

 

 

 

Details

Job type
Full-time
Location
Doha, Qatar
Department
Rooms division
Starting in
As soon as possible
Duration of the contract
Indefinite

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