Assistant Security Manager
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Assistant Security Manager

Hilton

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Assistant Security Manager

About the job



An Assistant Security Manager directs security personal and works with Department Heads to deliver a safe Guest and Member experience while ensuring  protection and a sense of well being to all guests and team members  with local safety legislation and hotel emergency procedures.

What will I be doing?

As an Assistant Security Manager, you will be responsible for directing and coordinating the activities of security personnel, work with Department Heads to confirm all staff understands security procedures, and organising patrolling of the property to deliver a safe Guest and Member experience. An Assistant Security Manager will also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

  • Maintain good communication and work relationships in all areas of the hotel
  • Liaise with government and law enforcement agencies as necessary
  • Coordinate additional personnel for Conference and Banqueting functions
  • Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
  • Assist the hotel in complying with Local Fire Safety Legislation
  • Assist the hotel with Local Safety Legislation to ensure compliance of the security department
  • Knowledge of the codes of practice for P.A.C.E.
  • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
  • Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
  • Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
  • Prepare incident reports and ensure all allegations are properly followed up
  • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
  • Plan, deliver and facilitate regular staff awareness training
  • Be fully conversant of company terrorist procedures and convey to staff
  • Be fully conversant with hotel Fire and Emergency procedures
  • Responsible for management of key control within all departments


What are we looking for?

An Assistant Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

  • Organised and systematic approach to problem solving
  • Security industry experience in supervisory capacity
  • SIA trained and licensed
  • Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tack and diplomacy to defuse anger and collect accurate information.
  • Ability to listen effectively speaks, read, and write English clearly to ascertain and document important information.
  • Ability to stand, walks, and/or sits and continuously performs essential job functions for duration of shift.
  • Hearing and visual ability to observe and detect signs of emergency situations.
  • Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and with buildings on the property.
  • Ability to follow written and/or verbal instructions.
  • Ability to grasp, lifts, and/or carries or otherwise moves goods weighing up to 50-lbs. sufficient manual dexterity in hands.
  • Ability to climb stairs and ladders at a rapid space.
  • Ability to perform duties with extreme temperature ranges.
  • Considerable knowledge of computer systems for registration, reservations and back up systems.
  • Above average mathematical comprehension to understand and interpret numbers as they apply to operations in hotels.
  • Ability to read writes, speak and understand the English language to communicate with guests and team members.
  • Thorough organization and supervisory skills proficient in accomplishing the task.
  • Ability to develop subordinates to enhance advancement in the hotel and corporation.
  • Ability to analyze complex statistical data and make judgments accordingly.
  • Ability to effectively deal with internal and external customers, some whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Previous experience in same or similar role
  • First Aid
  • Fire fighting qualification
  • IT proficiency


What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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Assistant Security Manager

Sharjah, United Arab Emirates

Full-time, Indefinite

Start Date:

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