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Bell Attendant (Full Time)- Hilton Orlando Buena Vista Palace

Hilton

Posted

Bell Attendant (Full Time)- Hilton Orlando Buena Vista Palace

Job Description

The Hilton Orlando Buena Vista Palace is looking for a Bell Attendant to join their! Connected by pedestrian skybridge to Disney Springs®, this beautiful property includes more than 150 dining, shopping, and entertainment venues. 

The ideal candidate will have a minimum of 6 months previous experience in a similar position within guest services/front office, excellent customer service and time management skills, a current valid driver's license and the ability to create memorable experiences for our guests at every opportunity!

This is a full time position which will require full availability to work varying shifts across weekday, weekends and holidays. 

Hilton offers amazing benefits to include; career growth & development, Go Hilton travel discount program, recognition and rewards programs and so much more!

  
What will I be doing?

As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

 

 

  • Greet and escort arriving and departing guests to and from their accommodations
  • Retrieve and transport guest luggage
  • Inspect guest rooms and acquaint guests with these rooms and their features
  • Respond to guest inquiries and requests in a timely, friendly and efficient manner
  • Organize and store luggage, as needed, according to guidelines
  • Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
  • Ensure messages and faxes are regularly delivered throughout the day
  • Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
  • Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
  • Assist in the maintenance, appearance and functionality of equipment
What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!



Details

Job type
Full-time
Location
Orlando, FL, United States
Department
Front Office concierge
Starting in
As soon as possible
Contract duration
Indefinite

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