Buffet Attendant/Busser - Full Time AM Shift - Hilton Des Moines Downtown
This position just got filled, but there are more Driver jobs
Buffet Attendant/Busser - Full Time AM Shift - Hilton Des Moines Downtown




Buffet Attendant/Busser - Full Time AM Shift - Hilton Des Moines Downtown

About the job

Full Time - AM Shift.  $13.00/hr. Eligible for insurance benefits, 401k, and PTO at 90 days.  Daily Pay available.  Free parking and shift meals provided.  Discount hotel stays, continuing education benefits, and more perks available!

Responsible for stocking food and service ware for restaurant buffets and for clearing and setting tables to ensure guest satisfaction.

What will I be doing?

  • Prepare foods such as cut fruit, coffee, juices, cereals, breads, etc.; replenish food on cold lines and buffets as needed and inspect display tables. Assists servers as needed.
  • Observe and ask guests about their needs and levels of satisfaction with the food or service; describe and/or answer questions for guests about menu items, the buffet, daily specials, etc.; talk with guests in order to create a friendly atmosphere and respond to their questions about attractions or other information in the area.
  • Stock coffee, juice, milk machines, dry items, china, glass, silver, etc; set out chafing dishes, steam tables, heat lamps, signs and easiles, flowers, newspapers, and self-serve utensils.
  • Bus, clear and clean tables as they become available; wash utensils, china, etc; clean up spills; remove trash; replenish guest tables and self-service stations as needed.
  • Clean work areas and floors (sweep, mop or vacuum) for appearance and safety.

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Ability to effectively communicate with guests and co-workers and to fully comprehend guest requests.
  • Ability to recognize conditions that promote food contamination and take appropriate action; adhere to sanitation guidelines for handling food when both bussing and stocking.
  • Ability to maintain perspective and composure in demanding business situations such as irate guests, rush of business or being short staffed.
  • Ability to divide attention among several tasks going on at one time.
  • Ability to work cooperatively with others to achieve group work goals.
  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.

High school graduate or equivalent preferred.

Some food and beverage work experience in related field preferred.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!



Buffet Attendant/Busser - Full Time AM Shift - Hilton Des Moines Downtown

Des Moines, IA, United States

Full-time, Indefinite

Start Date:As soon as possible

Latest start date:

Want something different? See similar jobs