We are seeking a dynamic individual who is motivational, passionate, and fun! We want you to lead our Front Office Team to ensure the effortless and seamless movement of guests in and out of the hotel, and to provide exceptional levels of service throughout our guests' stay.
The Front Office Manager will be responsible for the day-to-day operations of the front office guest services team, PBX, and van drivers. The Front Office Manager will assure guest service standards are being applied consistently and that all hotel and department policies and procedures are followed and adhered to.
Must have excellent communication skills, written and verbal, and relate to guests concerns and have the ability to build strong working relationships with all operational partners. Strong interpersonal and employee relation skills are a must with the ability to mentor, train and develop staff. The ability to motivate and drive the staff is essential.
Prior department head experience in Front Office operations in a full-service hotel, (preferably Hilton) is required. Must have a hands on management style coupled with exceptional leadership and service skills. Must be able to handle multi-tasking and be goal- and results-oriented. Must have strong time management skills to meet deadlines.
-Short Term Disability
-Accidental Injury, Critical Illness & Hospital Care
-Free Life Insurance
-Free Long Term Disability
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.