Rooms Coordinator

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Rooms Coordinator
Hilton

Posted
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Job description

Responsible for all pre-registration, room blocks, and handling all special reservation requests for individuals and groups. Prepares all VIP key packets and makes special arrangements as needed.


What will I be doing?


 

As a Coordinator, you would be responsible for providing office support in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet and assist guests and respond to requests in a timely, friendly and efficient manner

  • Perform word-processing, typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes and/or dictation

  • Answer telephones, schedule team members, process payroll and conduct inventory

  • Coordinate department projects, as needed

  • Oversee maintenance of office equipment

  • Track Guest Comment Cards and feedback

  • Perform other general office duties and assist with special projects, as needed


 

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!



Details

Job type
Full-time
Location
Atlanta, GA, United States
Department
Rooms division
Starting in
As soon as possible
Duration of the contract
Indefinite

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