Spa Manager
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Spa Manager

Hilton

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Spa Manager

About the job



SUMMARY:

Oversees the operations of the spa and fitness center.  Implement processes to support the vision, increase revenue and enhance customer service in all areas of Hotel Del Coronado Spa.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned:

  1. Coordinate with Housekeeping and Engineering to ensure that the facility is clean and in working order.
  2. Conduct daily walk through of the club operation to ensure cleanliness, maintenance 


      of facility and maintenance of equipment.

  1. To practice due diligence with the profit/loss of each of the revenue generating area  


       managed.

  1. To maintain control of expenses (i.e. Payroll, supplies, etc).
  2. Responsible for purchasing all necessary supplies for day to day operations in addition to retail items
  3. Maintains accurate weekly and monthly inventory in the spa
  4. Determine weekly schedules based on occupancy of the hotel and performance of associates
  5.  Supervision of attendance, time-clock procedures and disciplinary action as necessary.
  6. To maximize revenue by monitoring daily revenue and managers reports to keep within budgetary projections.
  7. Assist accounting with resolution of monthly membership and guest billing concerns.
  8. Ensure all certificates, licenses and accreditation's that are required are current.
  9.  Conduct departmental meetings regularly as needed.  Minutes to be published from each 


      meeting within one week after the meeting indicating action items.

  1. Oversee entire Spa staff and fitness operation.
  2. To be highly visible and address member and guest concerns professionally and in a timely  


      manner.

  1. Ensure revenue generation and expense control in club to fulfill company expectations as stated in the annual profit plan.
  2. Maintain effective relations with all resort departments.
  3. Develop and update department rules, regulations and policies.


18. Responsible for interviewing process and hiring of job applicants.  Train staff in proper

     performance of their respective duties; provide continual feedback regarding job

     performance.

SUPERVISORY RESPONSIBILITIES

Directly supervises employees in the spa complex.  Carries out directional responsibilities in accordance with the organization's policies and applicable laws.  Responsibilities include interviewing, hiring, and training employees; planning assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and addressing opportunities.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline


In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands .  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

  • Department: Spa
Closed

Spa Manager

Coronado, CA, United States

Full-time, Indefinite

Start Date:As soon as possible

Latest start date: