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Guest Service Agent
Holiday Inn Express Dubai


Job description

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience.
As a Front Desk Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location.


Passion and personality are the perfect fit to deliver memorable experiences to our guests.
Relevant Front Office and Opera experience for a minimum of one (1) year
Excellent communication and interpersonal skills
Pleasant personality
Good understanding and knowledge in Front Office operations


Job type
Dubai, United Arab Emirates
Customer Service
English, Arabic (optional), Russian (optional)
Starting in
As soon as possible
Duration of the contract
Positions available
Pay range
Competitive pay and benefits
Company provided accommodation
Other benefits
We’ll reward all your hard work with a great salary and benefits – including a uniform and superb training. Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve

Holiday Inn Express Dubai

We are a mid-priced hotel chain within the InterContinental Hotels
Group family of brands, with focus on providing limited service at a
reasonable price.
At Holiday Inn Express Dubai Hotels, the goal is to keep it SIMPLE and SMART. As IHG‘s fastest growing hotel brand, we’re first choice for the increasing number of travelers who need a simple, engaging place to rest, recharge and get a little work done.

In Dubai, we have 4 locations perfect for travelers to enjoy our brand:
Holiday Inn Express Dubai Airport
Holiday Inn Express Jumeirah
Holiday Inn Express Safa Park
Holiday Inn Express Dubai Internet City

We offer everything guests need and provide more where it matters most. Always included in your stay…
• Express Start® Breakfast and a Grab & Go corner.
• A Wi-Fi, so you can connect online with your loved ones
or for business.
• A fitness facility to help you maintain your fitness routine.
• A great night sleep, with our comfortable bed, a choice
of soft or firm pillows, and fresh, crisp linen.
• Power Shower

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