Agent Front Desk (190217)

[{{ $ctrl._job.status.name | translate}}] Agent Front Desk (190217)
Holiday Inn

Posted

Job description

Description

Do you see yourself as a Front Desk Agent?   
 
What''s your passion? Whether you''re into tennis, shopping or karaoke, at IHG we''re interested in YOU. At IHG we employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we''re looking for more people like this to join our friendly and professional team.
 
Check guests in, issue room key,s provide information on hotel services and room locations.   Ensure required identification is taken from guests at check-in line with local legislative requirements.  Answer phones in a prompt and courteous manner.  Record guest preferences in the system.  Check guests out, including resolving any late or disputed charges.  Accurately process all cash and credit card transactions using established procedures.  Issue, control and release guest safe-deposit boxes in line with hotel procedures. Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow up.


 
This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments according to established procedures.

Requirements

See description

Job type
Fulltime job
Location
Nashville, TN, United States
Department
Management
Starting in
As soon as possible

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