Night Auditor - Holiday Inn Old Sydney
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Night Auditor - Holiday Inn Old Sydney

Holiday Inn

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Night Auditor - Holiday Inn Old Sydney

About the job

Description
About us
Travel is a journey. At Holiday Inn, we help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn® family.The Holiday Inn Old Sydney is located in The Historic Rocks district, and adjacent some of the world’s most iconic tourist locations. The hotel has a rich and diverse history along with easy access to the CBD, and major public transport hubs. Our current night auditor is moving to a sister IHG property and now our hotel is looking for a Night Auditor to join the team.
Your day to day
Under the general direction of the Operations Manager , the night auditor is responsible for all activities relevant to the Front Office such as the reception, reservations, telephones, check in / out, rooming of all Hotel guests, cashiering, auditing, providing guest service and assisting them with inquiries.The role that encompasses shifts on switchboard, reception, portering, valet parking and within the guest services area;You will balance accounts at the end of each day and post any outstanding charge to guest’s accounts;If you can build and maintain positive relationships with all internal customers and guests in order to anticipate their needs... we want to hear from you!
What we need from you
You will have previous hotel experience in a front office environment and a strong customer service focus. Ultimately, you have an eye for detail and you are able to work nights.
What we offer
We’ll reward all your hard work with a great salary and benefits – including a uniform, duty meals, great room discounts and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.
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Night Auditor - Holiday Inn Old Sydney

Sydney, Australia

Full-time, Indefinite

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