At Your Service Agent

[{{ $ctrl._job.status.name | translate}}] At Your Service Agent
Hong Kong SkyCity Marriott Hotel

Posted
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Job description

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

Responsibilities include:

  • Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction.
  • To attend to each call in a courteous and efficient manner.
  • To dispatch appropriate personnel to satisfy guest requests and resolve guest issues.

Requirements:

  • Good spoken, written and reading ability in English, Cantonese and Mandarin.
  • Degree or diploma holder of Hospitality or related studies.
  • Previous hotel-related working experience is preferable.
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Requirements

See description

Job type
Full-time
Location
Tsim Sha Tsui, Hong Kong
Department
Rooms division
Starting in
As soon as possible

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