Guest Relations Officer

[{{ $ | translate}}] Guest Relations Officer
Hong Kong SkyCity Marriott Hotel

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Job description

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.


Responsibilities include:

  • Provide a warm and friendly welcome for all hotel guest
  • Act as an information provider, diplomat, salesperson, hotel representative and public  relations agent with the utmost politeness, efficiency and friendliness
  • Establish a high degree of excellence to both internal and external customers
  • Assist in the check-in procedures and maintaining records pertinent to the guests staying in the hotel
  • Follow up the job assignment in proper way and to ensure hotel revenue is properly recorded


  • Degree or diploma in Hospitality Management or relevant studies
  • Attentive to details with exceptional customer service skills
  • Good spoken, written and reading ability in English, Cantonese and Mandarin
  • Previous hotel-related working experience is preferable
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.


See description

Job type
Fulltime job
Tsim Sha Tsui, Hong Kong
Rooms division
Starting in
As soon as possible

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