[{{ $ctrl._job.status.name | translate}}] Conference & Catering Assistant Manager Internship
Hotel Arts Barcelona

Posted

Job description

You will be directly assisting a Conferece Manager, in the Conference & Catering Offices.

Some of your tasks and duties will be the following:
 Work closely with Meeting Planners and Hotel staff in providing proper information about the event.
 Assist the Conference Manager on ensuring accurate tracking of quarterly booking goals on a weekly basis.
 Work with ADOCCS to ensure that booking guidelines are followed, and that all catering leaders are maximizing space and revenue through daily Line-up and review of all tentative business.
 Attend regularly on the daily menu reading to ensure operational alignment of all attending departments for next day’s events.
 Assist coordinate action steps to fill the voids through direct mail, promotions, telephone blitzes, special packages, etc.
 Ensure clients are 100% satisfied through embodiment of gold standards, adherence to “how work gets done” flow, and execution of hotel and catering basics.
 Have thorough understanding of Quality goals (e.g., Catering Shops, Meeting Planner Survey, Employee Sat) and ensure you are always aware of the Catering & Conference Team present state and goals.
Extend lateral service to Conference Services team when needed. Have thorough understanding of Conference Services processes .
 Become familiar with sales files, assist on reviewing contracts and acting as a liaison between meeting planner and the hotel.
 Follow up on changes, deletions, additions, and special requests when Conference Manager requests.
 Promote and follow The Ritz-Carlton Credo, Three Steps of Service and Basics.
 Oversee all assigned group functions when they are in-house.
 Keep your Conference Manager informed of any complaint or problem. Resolve function space concerns well in advance of group arrival.

Requirements

Minimum of six months internship
Preferably previous operational experience in a luxury hotel
Intermediate level of Spanish
Advanced level of English
Job type
Internship
Location
Barcelona, Spain
Department
Events
Languages
English (optional), English (optional)
Starting in
As soon as possible
Latest start date
July 2018
Duration
6 months
Positions available
2
Pay range
EUR 250/month
Other benefits
Meals and Uniform, Spanish classes available

Hotel Arts Barcelona

Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city.

The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features:

• 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite
• Terraced gardens and outdoor swimming pool
• Five restaurants offering a range of Mediterranean cuisine
• A spectacular collection of Spanish contemporary art
• Over 1,000 square meters of function space for meetings and special events

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