[{{ $ctrl._job.status.name | translate}}] Conference & Catering Assistant Manager Internship
Hotel Arts Barcelona


Job description

You will be directly assisting a Conferece Manager, in the Conference & Catering Offices.

Some of your tasks and duties will be the following:
 Work closely with Meeting Planners and Hotel staff in providing proper information about the event.
 Assist the Conference Manager on ensuring accurate tracking of quarterly booking goals on a weekly basis.
 Work with ADOCCS to ensure that booking guidelines are followed, and that all catering leaders are maximizing space and revenue through daily Line-up and review of all tentative business.
 Attend regularly on the daily menu reading to ensure operational alignment of all attending departments for next day’s events.
 Assist coordinate action steps to fill the voids through direct mail, promotions, telephone blitzes, special packages, etc.
 Ensure clients are 100% satisfied through embodiment of gold standards, adherence to “how work gets done” flow, and execution of hotel and catering basics.
 Have thorough understanding of Quality goals (e.g., Catering Shops, Meeting Planner Survey, Employee Sat) and ensure you are always aware of the Catering & Conference Team present state and goals.
Extend lateral service to Conference Services team when needed. Have thorough understanding of Conference Services processes .
 Become familiar with sales files, assist on reviewing contracts and acting as a liaison between meeting planner and the hotel.
 Follow up on changes, deletions, additions, and special requests when Conference Manager requests.
 Promote and follow The Ritz-Carlton Credo, Three Steps of Service and Basics.
 Oversee all assigned group functions when they are in-house.
 Keep your Conference Manager informed of any complaint or problem. Resolve function space concerns well in advance of group arrival.


Minimum of six months internship
Preferably previous operational experience in a luxury hotel
Intermediate level of Spanish
Advanced level of English
Job type
Barcelona, Spain
English (optional), English (optional)
Starting in
As soon as possible
Latest start date
July 2018
6 months
Positions available
Pay range
EUR 250/month
Other benefits
Meals and Uniform, Spanish classes available

Hotel Arts Barcelona

Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city.

The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features:

• 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite
• Terraced gardens and outdoor swimming pool
• Five restaurants offering a range of Mediterranean cuisine
• A spectacular collection of Spanish contemporary art
• Over 1,000 square meters of function space for meetings and special events

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Empleado de compras
Barcelona, Spain
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