Room Attendant - London
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Room Attendant - London

About the job

Room Attendant - Piccadilly, London

A London luxury address like no other...

Hotel Café Royal enjoys an unrivalled setting, where the elegance of Mayfair, energy of Soho and sophistication of St. James combine. It's where history, culture, business and the stage are just steps away. That's one reason why, for 150 years, people who make a difference have made their way through these doors.

We are actively seeking a number of Housekeeping Room Attendant's to help us make this difference and compliment our existing team.

Guests tell us the sheets are silkier, the curtains thicker, the silence more golden. At Hotel Café Royal, everyone seems to have their own story of a good night's rest and as a member of our Housekeeping team your role is a pivotal part of our story.

This iconic London landmark features 160 contemporary guestrooms, including 49 suites and 6 signature suites; as well a selection of bars and restaurants, event spaces, a private members club and the Akasha Holistic Wellbeing Centre

The essentials requirements for a Room Attendant

As a Housekeeping Room Attendant your role is to deliver a home away from home experience for all our guests, and provide all the touches and comforts that are important to them.Naturally as a Room Attendant you will provide fine, yet unobtrusive service, while at the same time taking ownership of all our guests’ requests in order to create a warm and engaging experience through displaying a passion for attention to detail and a thoughtful approach to service.

A Room Attendant has overall responsibility for a dedicated number of our guest bedrooms (approximately 10-11 rooms); you will ensure that they are clean and well maintained on a daily basis, replenishing guests supplies and amenities as required and for staging each room appropriately for your next guest’s arrival. You’ll also be responsible for the upkeep and general presentation of guest corridors, linen cupboards and housekeeping service areas.

  • Immediate Interview & Start Dates Available for suitably experienced Room Attendants 
  • Approximately 40 hours per week available (depending on the business levels) - Full Time /Part Time & Casual positions available

About you

  • You will demonstrate a natural elegance and passion for providing a luxurious level of service that is personalised, confident and calm
  • Previous Housekeeping experience as a Room Attendant within a similar Luxury Hotel, Club, Resort or Private Household essential
  • Exceptional grooming and communications skills - including a conversational level of spoken English in order to communicate with colleagues, and guests from time to time
  • In addition to this you will also need to be highly organised with great attention to detail and have a flexible approach to working hours with the ability to work various shifts

About the Benefits our Room Attendants Receive

  • £19,570 PA / £9.13 Per Hour + Over Time
  • Regent Street Discount Card offering 10-25% off in Regent Street stores
  • Pension & Life Insurance
  • On duty meal
  • Uniform provided & laundered
  • Fantastic training & development opportunities
  • Be part of an exciting, up and coming brand in the industry – already a member of ‘Leading Hotels of the World’
  • Recognition rewards
  • Discounted room rates and F&B

Are you ready to join our Room Attendant the team?

Please apply through Caterer by following the 'Apply Now' link below. Please ensure to send a cover letter (outlining your suitability for the vacancy) and a resume that is fully up to date and correct.

Unfortunately due to the volume of applications, we are unable to contact unsuccessful candidates.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates.

About you

See description
  • Language required: English.

The company

A London Legend Reborn

True to its original glamorous spirit, Café Royal has reopened as a luxury 5 star hotel in the heart of central London. With elegant Mayfair to the west and creative Soho to the east, Hotel Café Royal is perfectly positioned within walking distance of London’s finest shopping streets, tourist attractions and theatreland.Paying homage to the history of the building, grand historic areas have been sensitively restored and a selection of restaurants, bars and events spaces are a tribute to the rich heritage of excellent hospitality and dining. In its reincarnation this iconic London landmark now features 160 contemporary guestrooms, including 49 suites and six signature suites.

Continuing its celebrated legacy, Hotel Café Royal offers a selection of restaurants and bars for guests to enjoy. At the heart of the hotel, the Ten Room offers British informal dining all-day, while the Green Bar is the perfect place to relax and unwind with a cocktail. Restored to revive the ornate Louis XVI décor and detailing, the jewel of the hotel, the Oscar Wilde Bar (formerly the iconic Grill Room, originally established in 1865), is now the place to enjoy Champagne, cocktails and a light menu of British dishes, complemented by live entertainment on select evenings. The Café, on Regent Street, revives the European tradition of café culture.

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Room Attendant - London

London, United Kingdom

Full-time, Indefinite

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