Required: Must possess strong leadership, communication and guest interaction skills. Required to understand sales contracts, files, room inventories/categories, function space capabilities and have excellent planning and organizational skills. Must display the ability to understand basic financial concepts such as RevPar, GOP, and Yield Management. Must have extensive computer working knowledge of Delphi, HIS, Excel, and Word software programs.
What will I be doing?
Provides the managers of the Sales Department with administrative and clerical support and performing other general office duties and special projects as needed.
Contracts - Preparing and assisting with creation of client contracts through Delphi. Making sure accuracy and details are formatted correctly. Making all necessary to changes as needed.
Proposals— these can be very detailed and require patience. Also will aid and assist in checking on-line booking engines and assigning leads to managers and also responding on those sources.
Amenities & Gifts—filling out forms and following procedures for amenities and typing up cards to go with them, may also include choosing amenities for guests from our shops and having them mailed out
Sales Kits—assembling kits for mailings and trade shows.
Delphi Input & Maintenance—obtaining and entering group history, entering full bookings, meeting space, notes for managers, adjusting names and addresses, and looking up group information for other departments.
Email—check email throughout the day, as sales managers may forward an email from a client requesting info to be sent, etc. Email should be organized so that nothing is missed and so that you can easily reference past emails.
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We''re passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We''re leaders in our industry and in our communities.
- Teamwork - We''re team players in everything we do.
- Ownership - We''re the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Customer Focus
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
- Job type
- Fulltime job
- Coronado, CA, United States
- Sales & Marketing
- Starting in
- As soon as possible