Sales Administrative Assist (FT) Sales Dept

[{{ $ctrl._job.status.name | translate}}] Sales Administrative Assist (FT) Sales Dept
Hotel del Coronado, Curio Collection by Hilton

Posted

Job description

Job Summary

Manage the screening, distribution and follow up of all leads received by the sales department. Manage all aspects of group-related direct marketing including mailing and fulfillment.  Generate monthly reports that reflect productivity and conversion by lead source, metrics for group related marketing investments and follow-up performance by sales manager. Act as liaison to all external lead channels including representation firms, web sites and DH&R regional sales offices.
Required:  Two-year degree from an accredited college or equivalent.
Preferred:  Four-year degree from an accredited college or equivalent and previous hotel sales.

Required: Must possess strong leadership, communication and guest interaction skills. Required to understand sales contracts, files, room inventories/categories, function space capabilities and have excellent planning and organizational skills. Must display the ability to understand basic financial concepts such as RevPar, GOP, and Yield Management. Must have extensive computer working knowledge of Delphi, HIS, Excel, and Word software programs.


What will I be doing?
Provides the managers of the Sales Department with administrative and clerical support and performing other general office duties and special projects as needed.

Contracts - Preparing and assisting with creation of client contracts through Delphi. Making sure accuracy and details are formatted correctly. Making all necessary to changes as needed.

Proposals— these can be very detailed and require patience. Also will aid and assist in checking on-line booking engines and assigning leads to managers and also responding on those sources.

Amenities & Gifts—filling out forms and following procedures for amenities and typing up cards to go with them, may also include choosing amenities for guests from our shops and having them mailed out

Sales Kits—assembling kits for mailings and trade shows.

Delphi Input & Maintenance—obtaining and entering group history, entering full bookings, meeting space, notes for managers, adjusting names and addresses, and looking up group information for other departments.

Email—check email throughout the day, as sales managers may forward an email from a client requesting info to be sent, etc.  Email should be organized so that nothing is missed and so that you can easily reference past emails.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We''re passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We''re leaders in our industry and in our communities.
  • Teamwork - We''re team players in everything we do.
  • Ownership - We''re the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!


Requirements

See description

Job type
Fulltime job
Location
Coronado, CA, United States
Department
Sales & Marketing
Starting in
As soon as possible

Other suggested jobs

{{:: 'Business Developer Key Market Manager NorCal' | ellipsis : 40 : true }}

{{:: 'Dayuse.com - New York' | ellipsis : 35 : true }}
Other jobs
Finance Controller
Velha Goa, India
Trainee of Management (German Market)
BeiBu ShangQuan, Qingdao Shi, China
Sales Manager
Haikou, China
Food and Beverage Manager
BeiBu ShangQuan, Qingdao Shi, China
View 4459 other offers