Reservations / Service Center Agent

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Hotel Jen Hong Kong

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Job description

Hotel Jen Hong Kong

DUTIES

  • To be responsible in providing the most efficient and courteous hotel reservations service
  • Handles all incoming/outgoing telephone calls and guests requests courteously and efficiently
  • Answers all enquiries from in-house guests

REQUIREMENTS

  • Customer oriented, good communications and upselling skills
  • Detail oriented, independent and able to handle challenges
  • Diploma / Certificate holder in Hospitality Management
  • Minimum 1 year working experience in hotel industry
  • Good command on written and spoken English and Putonghua

 

Requirements

See description

Job type
Full-time
Location
Shek Tong Tsui, Hong Kong
Department
Sales & Marketing
Starting in
As soon as possible

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