Guest Service Agent

[{{ $ctrl._job.status.name | translate}}] Guest Service Agent
Hyatt Centric Waikiki Beach (Opening December 2016)

Posted

Job description

Description

Seeking ambitious and resourceful individuals to join our team. This is a growth oriented role with potential future opportunities in supervisory and management positions.

Guest Service Agent

Description

At the Hyatt Centric, we believe our guests select the Hyatt Centric because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest.  The Hyatt Centric is a place where high expectations aren''t just met-they''re exceeded. It''s a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. This positions reports to the Front Office Manager.

 

Guest Service Agent associates are responsible for the guest registration process and communication of hotel services and promotions. The schedule will typically consist of 5 day shifts, and, on occasion will require 5 days overnight when the primary night auditor is on leave. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.   Other duties may include processing forms of payment and responding to guest inquires as well as act as MOD in the absence of management.  If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we''d love to hear from you!

Qualifications

  • A true desire to satisfy the needs of others in a fast paced environment.
  • Refined verbal and written communication skills.
  • Strong leadership skills preferred.
  • Must be able to multitask and work independently.
  • Ability to stand for long periods of time.
  • Must be able to work a flexible schedule throughout week, including weekends and overnight shifts.
      

Requirements

See description

Job type
Full-time
Location
Honolulu, HI, United States
Department
Front Office reception
Starting in
As soon as possible

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