Front Desk Agent

[{{ $ctrl._job.status.name | translate}}] Front Desk Agent
Hyatt High Sierra Lodge, A Hyatt Residence Club

Posted
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Job description

Description

Position Summary:

Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience.   You''ll be the face of the resort as a Front Office Associate.  If you have worked at other Hotels as a front desk clerk or you have an interest in hotel clerk jobs, we''d love to hear from you!

 

Responsibilities:

  • Display attentive and gracious hospitality to our customers
  • Respond to guest questions, comments, complaints, and requests in a courteous and professional manner, or refer to management if necessary
  • Keep abreast of resort amenities and facilities
  • Utilize hospitality service standards and display positive behaviors

 

Requirements:

  • A true desire to satisfy the needs of others in a fast paced environment
  • Refined verbal and written communication skills
  • Ability to stand for long periods of time
  • The ideal candidate is available to work all shifts without restrictions (7am-3pm, 3pm-11pm and some overnights 11pm-7am)

 

Requirements

See description

Job type
Fulltime job
Location
Incline Village, NV, United States
Department
Front Office reception
Starting in
As soon as possible

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