Assistant Manager - Event Service

Summary

About Hyatt

At Hyatt, we care for people so they can be their best.  Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences. 

About Hyatt Regency Sydney 

Located adjacent to Darling Harbour in Sydney's Central Business District (CBD), Hyatt Regency Sydney is a haven of relaxation for the business or leisure traveller. As Sydney's largest premium hotel, Hyatt Regency Sydney boasts 878 guestrooms, multiple dining experiences and event spaces. The hotel offers more than 3,700 sq m of sleek meeting and event space in the heart of the city featuring two spacious ballrooms with views of Darling Harbour and 21 additional meeting rooms.

About the role:

This is a fantastic opportunity to join the largest Premium Hotel in Australia, and be part of one of our busiest teams, where no two days are the same!

As the Events Assistant Manager, with the guidance and support of the Director of Events, you will be responsible for overseeing the operation of our events, as well as the day-to-day leadership and supervision of associates working in the department, ensuring that a high level of service is always maintained.

Responsibilities include:

• Run the functions with full responsibility from start to finish 
• Co-ordination of all aspects of the department’s operation ensuring that the services are delivered to guests with the aim of exceeding expectations in accordance with Hyatt Regency standards and procedures
• Day to day leadership, supervision and management of associates working in the department
• Fostering an open & supportive work environment

Our ideal candidate will possess:

• Experience in a 5-star environment, either a large hotel or convention centre in a similar supervisory or leadership role within a fast-paced environment
• Proven leadership abilities creating environments where associates can have fun, take pride in their work and reach their potential
• Proven ability to handle complaints
• Full Australian Working Rights
• Effective customer service skills and ability to think outside the box
• Availability across 7 days and willing to work a rotating roster
• A current valid RSA card

Benefits with Hyatt:

With enriching works comes exciting rewards. Some of our associate benefits include:

• Complimentary accommodation worldwide
• Discounted accommodation for associates as well as friend and family
• Rewards and recognition programs
• Learning and development opportunities
• Fully laundered uniform
• Discounted city parking
• The opportunity to join an international group with endless career opportunities
• Experience working within an international group who is consistently ranked as one of the world’s best places to work

Qualifications