Head Concierge
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Head Concierge

About the job


Head Concierge

Salary £38,000 + Hotel Service Charge (Expected to be an average of £600 per month)

Just some of the benefits you will enjoy as a Head Concierge at Great Scotland Yard Hotel, part of Hyatt Hotels

  • Free meals on duty
  • Uniform provided and laundered complimentary
  • 12 free nights per year of service across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
  • And lots, lots more!

What you will do as Head Concierge at Great Scotland Yard Hotel

  • Provide exceptional levels of service to our guests through your excellent interpersonal and communication skills
  • Connect and build rapport with our guests, understand their needs, and make suitable recommendations to elevate their stay
  • Create memorable experiences, using your extensive knowledge of London and the best it has to offer
  • Support the Front Office team with the arrivals, check-ins and departures of our guests
  • Be an ambassador for Great Scotland Yard and Hyatt hotels, promoting our food & beverage outlets and services across our properties


About Great Scotland Yard Hotel – The Unbound Collection

Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1100 hotels in over 70 different countries, also recognised as a UK Great Place to Work Company!

Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square, Great Scotland Yard Hotel is one of the most iconic addresses in London!

Our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.

Next steps: Apply today for this Head Concierge role and start your journey with Great Scotland Yard Hotel!


Head Concierge

London, United Kingdom

Full-time, Indefinite

Start Date:

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