Front Office Manager

[{{ $ctrl._job.status.name | translate}}] Front Office Manager
Hyatt House Boston/Waltham

Posted

Job description

Description

Be A Part of Our Passionate & Committed Team! Who this Job Will Appeal To

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

The Ideal Candidate for this Position

The right candidate will be detail oriented with excellent organizational skills, have the ability to make quick decisions, and problem solve to achieve guest satisfaction while ensuring compliance with policy and financial standards.  The Front Office Manager is responsible for overseeing the Front Office by effectively leading and motivating associates, maintain departmental training/development and strict adherence to all Hyatt and Waterford Hotel Group guest service standards.

Schedule

This is not a Monday thru Friday job, in fact it requires a flexible schedule that may include weekends, holidays and nights, but it is for you if you love people and have the right attitude!

Job Requirements
  • Ideal candidate must have prior Hotel Front Desk experience - supervisory experience would be great!
  • Detail oriented with emphasis on continuous process improvement
  • Ability to work independently within a framework
  • You must be able to pass a thorough background check as well as be drug free.
Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more
EOE/M/F/D/V

Requirements

See description

Job type
Full-time
Location
Waltham, MA, United States
Department
Front Office reception
Starting in
As soon as possible

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