Operations Supervisor

[{{ $ctrl._job.status.name | translate}}] Operations Supervisor
Hyatt House Boston/Waltham

Posted

Job description

Description

Who this Job Will Appeal To

Waterford Hotel Group is continuously looking to meet the best and brightest talent that the hospitality industry has to offer. Waterford is dedicated to the growth and development of our Associates and we welcome you to discover a culture where your contributions are recognized and celebrated. If you want to be part of a team that embraces collaboration with a focus on continuous improvement and you think you have what it takes to “wow” our customers, we invite you to explore a career with Waterford Hotel Group.

The Ideal Candidate for this Position

The right candidate will have experience leading a team to high Guest Satisfaction scores. The Operations Supervisor of this Select Service property is responsible for the day-to-day operations of the Front Desk and Food and Beverage departments, including Associate recruitment, retention, training, development, scheduling and strict adherence to all Waterford Hotel Group and Hyatt guest service standards. 

Job Requirements
  • Ensuring Guest Satisfaction and brand compliance
  • Associate Teambuilding and Development
  • Communications and Business Plan Follow-thru
  • Financial and Budgetary Goal Attainment
  • Facility Engineering Plan Development and Follow-thru
  • Overseeing of hotel departments
  • You must be able to pass a thorough background check as well as be drug free.
Benefits

We offer our eligible Associates a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off including vacation days, personal days and holidays
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, accident, life and critical illness
  • Life enrichment benefits including educational assistance, hotel discounts, travel assistance and more

For more information about Waterford Hotel Group, please visit our website at www.waterfordhotelgroup.com.

EOE/M/F/D/V

Requirements

See description

Job type
Full-time
Location
Waltham, MA, United States
Department
Front Office reception
Starting in
As soon as possible

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