Apply at www.whitelodging/careers requisition #514
The Breakfast Attendant prepares food, cleans and restocks the kitchen and Gatehouse, and serves food and beverage to guests in a timely fashion ensuring excellent guest service. The Breakfast Attendant also stocks food and maintains public area cleanliness.
Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the White Lodging/brand basics. Understand the WL Way.
Follow safe food handling practices.
Check station prior to opening for cleanliness of work area.
Complete all necessary set up, side work and closing duties as assigned.
Take temperature of buffet food and log temperatures throughout shift.
Always answer the telephone in three rings with a smile and answer questions accordingly or transfer as needed.
Perform food preparation and display the food as directed. Replenish everything during breakfast hours and/or evening social hour.
Capable and willing to operate kitchen appliances and equipment properly (microwave, oven, dishwasher, etc.).
Be able to operate the point-of-sale system/Micros system, when applicable. No voids or deletes without management’s written approval.
Count bank at beginning and end of shifts, when applicable. Report all cash over/shorts to management.
Comply with hotel and department accounting procedures. Make cash drops in accordance with proper cash handling procedures.
Check food before serving it to guest to ascertain that appearance, temperature and portions are correct. Make sure that all plates and platters are garnished appropriately and according to use records. Consistently spot check food to ensure that food served meets quality standards.
Deliver and serve order to guest in a prompt manner in accordance with SOP.
Communicate properly and effectively with guests, associates and managers. Effectively respond to guest complaints. Inform management of any guest complaint or problem immediately.
Clear dirty dishes, glasses and utensils, clean and reset tables.
Know brand standards for breakfast and social hour set up and content.
Ensure breakfast and social hour meet brand and White Lodging standards.
Attend work on time as scheduled and adhere to the attendance policy.
Practice safety standards at all times and keep the property safe for guests and fellow associates. Use wet floor signs as required.
Follow proper use of approved chemicals and accurately label chemical containers. Always use goggles and gloves when handling chemicals. Complete Chemical Training and Blood borne Pathogen Training.
Participate in daily preshift meetings.
Understand and comply with all state liquor laws. Evening attendant must hold valid liquor license if required by state. Exercise judgment in serving liquor in order to protect the individual and the property.
- Job type
- Central Business District, Denver, CO, United States
- F&B other
- Starting in
- As soon as possible