Lobby Facilities Attendant

[{{ $ctrl._job.status.name | translate}}] Lobby Facilities Attendant
Hyatt House Richmond-West

Posted

Job description

Description

When you uncover a problem that affects the quality of our service, you have the personal responsibility to solve it! Be a player, not a spectator! Job overview

As a Facilities Attendant, you will fill a vital role in ensuring guest satisfaction through cleanliness and guest room hotel services for each guest. You will be focused on optimizing each guest’s experience by providing a spotlessly clean hotel facilities and outlets and providing incredibly friendly guest service to every guest.

The ideal candidate will: 
  • Love the look and smell of clean, be detail oriented, preferably with facility cleaning experience.
  • Be incredibly friendly, customer centric, love to smile and have FUN in a team environment.
  • Cleans and services assigned hotel public areas in a timely and organized manner according to procedures and standards.
  • Maintains cleanliness and organization of the hotel’s facilities including but not limited to: stairwells, the hallways, the vending areas, the outdoor corridors, the lobby area, the break room, the fitness center, the back office area, the laundry room, public restrooms, and other public areas.
  • Remove all objects (example: room service trays, trash, etc.) from guest hallways to the service area or Housekeeping Office as needed.
  • Cleans public bathrooms and adds clean liners , restocks toilet paper and facial tissue, empties wastebaskets. Dusts, cleans, and straightens furniture as needed.
  • Cleans and sanitizes telephones, door handles, and other hardware fixtures. Also polishes chrome and other surfaces routinely.
  • Vacuums all areas according to a schedule or when needed.
  • Maintains security of equipment, keys and supplies issued each day.
  • Reports lost and found articles and needed repairs of unsafe conditions to supervisor. 
  • Provides a professional image at all times through appearance and dress.
  • Must be available to work evenings/overnight.

Note: Other duties as assigned by supervisor or management

Benefits for Full Time Employees
  • Medical, Dental, and Vision Coverage
  • 401K retirement plan
  • Short and Long-Term Disability Income*
  • Term Life and AD&D Insurance
  • Vacation PTO & Holiday/Sick PTO
  • Employee Assistance Program

*Specific plans for specific positions

Requirements

See description

Job type
Full-time
Location
Henrico, VA, United States
Department
Housekeeping
Starting in
As soon as possible

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