Front Desk / Gallery Host

[{{ $ctrl._job.status.name | translate}}] Front Desk / Gallery Host
Hyatt Place Bush Intercontinental Airport

Posted

Job description

Description

The Gallery Host creates an experience for our hotel guests by offering them a larger than home experience with welcoming, helpful and exceptional service, while maintaining a clean, comfortable and inviting environment. 

Our successful Gallery Hosts demonstrate attributes of a great Host by being aware and attentive to our guest’s needs; in addition they create conversations and share a moment thereby making a real connection with our guests.

Responsibilities 
  • Assists guests with check in and check out processes 
  • Go above and beyond to provide assistance, assist with luggage, coffee, directions, wake up calls, future reservations, etc 
  • Coordinates all guest requests, informs guests of hotel services, features, and room amenities
  • Prepare, set up, stock, take down, clean, and provide quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards
Job Qualifications
  • Customer service experience required, preferably in a hotel industry 
  • High school diploma or equivalent 
  • Must have ability to work weekends
  • Requires strong command of the English language to include speaking, reading and writing
  • Ability to learn quickly and work in fast paced position with constant guest interaction
  • Ability to multi-task
  • Must be able to drive hotel shuttle
  • Ability to lift, pull, and push moderate weight (minimum of 20 lbs)
  • Basic computer skills, i.e. Word, Excel, etc. 
  • Must be 21 years or older
  •  Valid State (of property location) driver’s license
Benefits
  • Medical/Vision/Dental
  • PTO
  • Free Parking
  • Discounted Hotel stay

Requirements

See description

Job type
Fulltime job
Location
Greater Greenspoint, Houston, TX, United States
Department
Front Office reception
Starting in
As soon as possible

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