Assist sales managers in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales.
Answer phones and ensuring all inquiries are dealt with accurately, timely and in a professional manner (within the same business day or by 10am the next business day).
Type correspondence, reports and forms as well as prepare simple written correspondence.
Prepare sales contracts within 24 hours of receiving original.
Create new files and monitor trace files; geographic, trace and master cards.
Prepare coversheets and rooming lists based on room blocks and customer information.
Assist sales manager and/or director of sales on projects, proposals and special events.
Maintain timely and effective paper flow and communications within the sales area.
Pull trace files on Friday for the prior week.
Professional and positive communication to both guests and fellow employees.
Hyatt experience a plus!!
Assist guests with changes and special requests, as needed.
No travel required.
Hours: 40 hours over a five day period; typically Monday through Friday; days and times may vary based on need.
- Job type
- Donelson, Nashville, TN, United States
- Sales & Marketing
- Starting in
- As soon as possible