Executive Housekeeper

[{{ $ctrl._job.status.name | translate}}] Executive Housekeeper
Hyatt Place North Raleigh-Midtown

Posted

Job description

Description

Position Summary:

Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in hotels, hospitals, educational institutions, and similar establishments. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. May purchase housekeeping supplies and equipment, take periodic inventories, screen applicants, train new employees, and recommend dismissals.

Essential Functions:


  • Provide the highest quality of service to the guest at all times.

  • Monitor and ensure compliance with all Guidelines for Operations.

  • Maintain guest privacy.

  • Initiate and coordinate with maintenance to ensure that maintenance requests are initiated on a timely basis and that property is maintained in a like-new condition.

  • Have a thorough knowledge of the property and the community.

  • Manage and coordinate the activities of the Housekeeping staff.

  • Interpret job specifications to the Housekeeping staff assign duties.

  • Initiate or suggest plants to motivate associates to achieve work-related goals.

  • Establish an effective communication and information system through logs, monthly meetings, coaching and counseling.

  • Inspect all areas of the hotel (rooms, public space, back of the house, grounds) to ensure sanitation, brand and health standards are met.

  • Take monthly inventories and purchase supplies within budgeted guidelines.Ensure that employees have a sufficient amount of necessary supplies.

  • Responsible for control of floor keys issued to housekeepers.

  • Responsible for inventory of guest loan items (roll-away, cribs, microwaves, and refrigerators)

  • Ensure that all brand and company standards are maintained.

  • Be able to lift and carry 30lbs.; push and pull 60 lbs.

  • Conduct ongoing training of all Housekeeping employees to increase job knowledge and skill level.

  • Other duties as assigned, of when the employee is capable of performing.

Requirements:


  • 1-3 years of supervisory experience

  • Basic reading, writing and math skills

  • Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.

  • Maintain a clean and organized laundry room.

  • Schedule proper staffing to maintain optimal production within budgeted hours.

  • Report malfunctioning equipment to Engineering and the General Manager immediately.

  • Commitment to exceptional guest service

  • Great positive attitude

Requirements

See description

Job type
Fulltime job
Location
North Hills, Raleigh, NC, United States
Department
Housekeeping
Starting in
As soon as possible

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