Front Office Team Leader
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Front Office Team Leader

About the job

WHEN WE CONNECT, MEANINGFUL THINGS HAPPEN

We’ve created a place designed around the power of meaningful connections. Everything is right here, under our roof and within easy reach. A place for dynamic interactions.


Are you ready? 


Because we are looking for a Front Office Team Leader!


Who and what are WE looking for?

• Confidence, energy and cleverness;

• A natural motivator with a hands-on mentality to boost the front office team;

• The glass is always half full;

• A positive attitude, enthusiasm and pro-activism;

• A problem-solver who likes to take on challenges with an eye for detail;

• Assisting all team members with being a true host, which means being a receptionist, phone operator and concierge: all things to everyone, day or night;

• Someone who goes out of their way to make sure guests are connected to who and what matters to them.


What’s in it for YOU?

• A great place to work in the lovely Amsterdam East;

• An entry into the World of Hyatt;

• A place where we care for people so they can be their best;

• International working experience;

• Good primary and secondary working conditions (read: travel allowance, loads of training opportunities, career planning and discounts all over the world!)



About YOU:
• You have experience working in a supervising role in a front office department;
• You have great language and communication skills in English and in Dutch;
• You have a relevant degree in hospitality or tourism;
• You are familiar with relevant front office systems, such as Opera;
• You are encouraging and reassuring;
• You have experience with upselling;
• You do not back away from all front office related administrative tasks, projects and responsibilities;
• You are legally allowed to work in the Netherlands, already holding a valid permit.

Are WE what YOU are looking for?
If so, please upload your CV and some intel on why we are match!

About you

See description
  • Languages required: English and Dutch.

The company

Located in the centre of Amsterdam and bordering the city’s trendy and exciting east neighbourhood, Hyatt Regency Amsterdam connects business with pleasure, and city with nature. An urban oasis, just minutes from Amsterdam’s iconic sites.
Spacious Rooms: 211 modern, well-appointed guestrooms including 15 suites with scenic views and club level spaces available.
Spaces that connect: Over 517 sq m of dynamic meeting and events spaces that make every get-together an energising and memorable experience.
Indonesian Delights: Inspired by the strong roots that bind Holland and Indonesia, on-site restaurant and bar Mama Makan offers refreshing Indonesian flavors in food and drink.
Convenient Location: Adjacent to hip East Amsterdam and set in the city’s cultural garden, steps from shops, restaurants, bars, attractions and business.
Peace of Mind: Hit the treadmill in the fully equipped 24 hour fitness centre or take running outdoors to the nearby Oosterpark.

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Front Office Team Leader

Amsterdam, Netherlands

Full-time, Indefinite

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