IT Coordinator - Hyatt Hotels Amsterdam
This position is not available anymore, but there are more IT & Technology jobs
Deleted

IT Coordinator - Hyatt Hotels Amsterdam

About the job

WHEN WE CONNECT, MEANINGFUL THINGS HAPPEN

We’ve created a place designed around the power of meaningful connections. Everything is right here, under our roof and within easy reach. A place for dynamic interactions.


Are you ready?


Because we are looking for an IT Coordinator who will support all employees and guests of both Hyatt properties located in the city center of Amsterdam on IT-related on-site matters.

The purpose of the role is to act as the first point of contact for all service requests for Level 1 IT support to employees and guests of both properties: aiding, teaching, learning and troubleshooting.

The successful candidate will have a flexible approach to tasks, great organizational and communication skills. You will utilize your IT experience and knowledge to support the hotels’ ICT facilities and to respond to general ICT issues. You will be working closely with our Shared Services Centre (based out of Mainz, Germany), which provides IT support to Hyatt hotels across Europe. You will be their eyes and hands in the properties. The IT Coordinator Amsterdam will report to the Cluster Director of Finance.

Your main duties and responsibilities:

  • Providing Level 1 technical support to end-users through training, answering queries, solving problems and documenting procedures;
  • Assisting guests with connecting their devices to our guest wifi network;
  • Assisting the Shared Services Centre with changes in infrastructure and software updates;
  • Escalating issues to Shared Services Centre, Hyatt Service Desk in Chicago and/or third party service providers;
  • Ensuring all working environments are kept safe and tidy. Including maintenance and serviceability of all equipment used;
  • Ensuring the hotels IT environment is compliant with Hyatt Standards;
  • Conducting regular testing and provide feedback to management.


You are the right person, because you have:

  • Very good knowledge of Microsoft Office and Windows;
  • Strong knowledge of network / wifi configurations of both Windows and Mac computers;
  • Good knowledge on network design (switches, patching, VLAN configuration);
  • Hospitality and / or IT background;
  • Working experience in the hospitality industry (preferred);
  • Knowledge on hotel applications such as Opera PMS, Micros POS, Vingcard (preferred);
  • Excellent communication skills with all levels of an organization;
  • A problem solving mentality allowing to troubleshoot problems effectively;
  • Fluency in English (requires), Dutch and German (preferred);
  • A residence and work permit for The Netherlands.

 

What’s in it for you?

  • The unique opportunity to work for both Hyatt properties in Amsterdam (Andaz Amsterdam Prinsengracht and Hyatt Regency Amsterdam);
  • An entry into the World of Hyatt, where you have the chance to grow and develop;
  • A place where we care for people so they can be their best;
  • International working experience;
  • Good primary and secondary working conditions (read: travel allowance, loads of training opportunities, career planning and discounts all over the world!)

Are WE what YOU are looking for?

If so, please upload your CV and some information on why we are match!

About you

See description
  • Language required: English.

The company

Located in the centre of Amsterdam and bordering the city’s trendy and exciting east neighbourhood, Hyatt Regency Amsterdam connects business with pleasure, and city with nature. An urban oasis, just minutes from Amsterdam’s iconic sites.
Spacious Rooms: 211 modern, well-appointed guestrooms including 15 suites with scenic views and club level spaces available.
Spaces that connect: Over 517 sq m of dynamic meeting and events spaces that make every get-together an energising and memorable experience.
Indonesian Delights: Inspired by the strong roots that bind Holland and Indonesia, on-site restaurant and bar Mama Makan offers refreshing Indonesian flavors in food and drink.
Convenient Location: Adjacent to hip East Amsterdam and set in the city’s cultural garden, steps from shops, restaurants, bars, attractions and business.
Peace of Mind: Hit the treadmill in the fully equipped 24 hour fitness centre or take running outdoors to the nearby Oosterpark.

View profile
Deleted

IT Coordinator - Hyatt Hotels Amsterdam

Amsterdam, Netherlands

Full-time, Indefinite

Start Date:

Latest start date:

Want something different? See similar jobs