Administrative Assistant - Groups & Events

[{{ $ | translate}}] Administrative Assistant - Groups & Events
Hyatt Regency Birmingham

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Job description

One of the best situated hotels in Birmingham City Centre, Hyatt Regency Birmingham is a modern hotel that enjoys a prime central location. 

Our luxury hotel is just opposite the brand new Library of Birmingham and five minutes’ walk from the exclusive Mailbox and Bull Ring shopping centres, as well as Broad Street and Brindley Place.  The hotel features 319 luxury rooms and suites, our Gentleman and Scholar Pub and Bistro, where guests can enjoy relaxed surroundings whilst enjoying cuisine with a selection of fine wines.  We also have 10 meeting rooms and Amala Spa & Club for wellness/beauty treatments a pool and gym.


We are at the end of an extensive refurbishment and have a new concept within our Bistro and Pub, the ideal candidate will bring personality and energy to contribute to the new chapter of Hyatt Regency Birmingham.


An exciting opportunity has become available within our Sales & Marketing team. Some of the duties include maintaining the filing system and administration for the sales office and co-ordinate competition prizes, Corporate Client evenings and FAM Trips and you will deal with incoming inquiries, for groups & Events and assist during busy periods. In this role you will also have the opportunity to attend Sales functions, including evening and weekend events, as and when required by the Director of events or Director of Sales & Marketing. This is a busy and exciting department, where no 2 days are the same; you will be integrated into the hotel at large and will be encouraged to develop as an individual as well as achieving targets.


We offer you a competitive remuneration package and in return for your hard work and dedication your benefits include generous hotel discounts and complimentary hotel nights worldwide, to name but a few. You will have the opportunity for career development either in Birmingham, the UK or overseas.


With excellent interpersonal skills, both verbally and written, you will ideally have previous experience in a Hotel/Conference Venue within a sales administration role.


Educated to degree level any discipline.  A confident level of English language is required, GCSE grade C or above or international equivalent, IELTS 7.5.  Experience of Microsoft Office, especially word, excel and publisher is essential, a knowledge of a hotel system such as Envision is desirable.


Able to prioritise and self-manage your workload, you will be organised and structured and will maintain consistent performance under pressure. You will have a creative streak and be a real ‘people’ person with a great big smile and impeccable grooming!


Your characteristics will be representative of our values:  Humility, Mutual Respect, Intellectual Honesty and Integrity, Creativity and innovation and Fun.


Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards.  Whether it’s career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you!



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Job type
Birmingham, United Kingdom
Administration & General
Starting in
As soon as possible

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