One of the best situated hotels in Birmingham city centre, Hyatt Regency Birmingham is a modern hotel that enjoys a prime central location. Our luxury hotel is just opposite the brand new Library of Birmingham and five minutes'' walk from the exclusive Mailbox and Bull Ring shopping centres, as well as Broad Street and Brindley Place. The hotel features 319 luxury rooms and suites, our signature Restaurant, Gentleman & Scholar pub where guests can enjoy a selection of beverages and excellent pub themed meals and snacks, 10 meeting and event rooms and Amala Spa & Club for wellness/beauty treatments and pool and gym.
We have an opportunity with immediate starts in our Gentleman & Scholar pub.
Some of your main responsibilities will be to serve food and beverage orders and requests from guests, whilst maintaining an efficient and high standard of quality service, according to Hyatt Regency Birmingham standards. You will also have opportunities to upsell and cross sell other facilities and services that the hotel has to offer.
This is a full time position, working 37.5 hours per week on a shift rota basis. Shifts include 12pm-8pm, 3pm-11pm and 8pm to close.
We offer you a competitive remuneration package and in return for your hard work and dedication your benefits include meals on shift, generous hotel discounts and complimentary hotel nights worldwide, to name but a few. You will have the opportunity for career development either in Birmingham, the UK or overseas.
You will have experience within a Food & Beverage environment of a similar standard, with excellent interpersonal skills you will be welcoming and attentive. We are looking for people to join our team who are team players, proactive in their duties who strive for career progression.
Your characteristics will be representative of our values: Humility, Mutual Respect, Intellectual Honesty and Integrity, Creativity and innovation and Fun.
If this sounds like the position for you, then we would love to hear from you.
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Some previous experience in a similar environment would be an advantage, English qualification
IELTS 6.0 or equivalent. Food Safety Level 2 is desirable, however there is the opportunity to complete this qualification with the Company. Good customer service, communications and interpersonal skills are a must.