Houseman

[{{ $ctrl._job.status.name | translate}}] Houseman
Hyatt Regency Deerfield

Posted

Job description

Description

You’ve got the skills! Join our Team for the FUN, Benefits and career options!

Please email resume to brooke.nelson@hyatt.com


JOB SUMMARY

The House Attendant is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. Assisting Room Attendants on designated floors. He/she is also responsible for delivering items such as luggage, irons, coffee, etc. to guest rooms.

QUALIFICATION STANDARDS

Education & Experience:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must have a valid driver''s license for the applicable state (property specific).

Physical requirements:

  • Long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

Mental requirements:

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.

 DUTIES & FUNCTIONS

Essential:

  • Approach all encounters with guests and employees in a friendly, service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Deliver any clean linen, if applicable, to assigned sections.
  • Remove and sort dirty linens and towels in laundry areas
  • Complete special projects as assigned by Housekeeping Manager.
  • Pick up any Room Attendant''s dirty linen or trash as needed constantly throughout shift
  • Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters per hotel procedures.
  • Vacuum guest corridors as trained.
  • Maintain the stairwells to hotel standards.
  • Maintain cleanliness and organization of  linen rooms
  • Remove all objects (example: room service trays, trash, etc.) from guest hallways to the service area or Housekeeping Office as needed.
  • Practice safe work habits to ensure safety to guests, fellow employees and self.
  • Handle requests for luggage handling or check in/out in a friendly, efficient and courteous manner.
  • Handle items for "Lost and Found" according to the hotel standards.
  • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.
  • Be familiar with Aimbridge Hospitality policies and house rules.
  • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees.
  • Be familiar with correct guest room cleaning procedures to assist with cleaning if needed.

Marginal:

  • Maintain cleanliness and organization of Housekeeping Office
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.

Requirements

See description

Job type
Full-time
Location
Deerfield, IL, United States
Department
Housekeeping
Starting in
As soon as possible

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