Lobby Porter

[{{ $ctrl._job.status.name | translate}}] Lobby Porter
Hyatt Regency Deerfield

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Job description

Description

You’ve got the skills! Join our Team for the FUN, Benefits and career options!


JOB SUMMARY

The House Attendant is responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. Assisting Room Attendants on designated floors. He/she is also responsible for delivering items such as luggage, irons, coffee, etc. to guest rooms.

QUALIFICATION STANDARDS

Education & Experience:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must have a valid driver''s license for the applicable state (property specific).

Physical requirements:

  • Long hours sometimes required.
  • Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

Mental requirements:

  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful, high pressure situations.
  • Must maintain composure and objectivity under pressure.

 DUTIES & FUNCTIONS

  • Approach all encounters with guests and employees in a friendly, service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Clean/Buff floors daily according to hotel standards.
  • Shampoo carpets in the public areas according to hotel standards.
  • Shampoo furniture as needed according to hotel standards.
  • Clean Public restrooms and ensure maintenance on a regular basis/ as needed throughout the shift
  • Handle all requests for luggage assistance at check in/our in a friendly, efficient and courteous manner.
  • Practice safe work habits to ensure safety to guests, fellow employees and self.
  • Handle items for "Lost and Found" according to Aimbridge Hospitality standards.
  • At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
  • Complete daily assignment check list and submit to supervisor at the end of the day
  • Be familiar with Aimbridge Hospitality policies and house rules.
  • Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and all other employees.
  • Put all equipment away properly after usage according to Aimbridge Hospitality standards.


Marginal:

  • Clean and dust floors daily according to Aimbridge Hospitality standards.
  • Maintain hotel equipment in proper working order.
  • Maintain storage of hotel equipment in proper area.
  • Clean guestrooms as needed.
  • Complete special projects as assigned by the Housekeeping Manager.
  • Attend meetings as required by management.
  • Perform any other duties as requested by management.


Requirements

See description

Job type
Fulltime job
Location
Deerfield, IL, United States
Department
Housekeeping
Starting in
As soon as possible

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