Cleans hotel guest rooms and/ or other assigned areas in a timely and organized manner to ensure guest satisfaction.
- Cleans and services assigned guest rooms in a timely and organized manner according to procedures and standards.
- When service is complete use guest phone to change room status to ready by dialing *11. Reports any room unable to be serviced within appropriate time standards to supervisor.
- Reports needed repairs of unsafe conditions to supervisor.
- Responds to requests from guests, supervisors or management in a timely and efficient manner.
- Maintains linen cart and supplies neat and organized to department standards.
- Maintains security of equipment, keys and supplies issued each day.
- Reports lost and found articles to supervisor.
- Follows procedures for team cleaning and self-inspecting program.
- Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
- Provides a professional image at all times through appearance and dress.
- Follows company policies and procedures.
This is a union position
- Job type
- Fulltime job
- Los Angeles, CA, United States
- Starting in
- As soon as possible