Events Sales Executive

[{{ $ | translate}}] Events Sales Executive
Hyatt Regency Mumbai

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Job description


 Customer Service

  • Together with your Events Team, to be primarily responsible for converting all incoming leads.
  • To answer incoming telephone enquiries and acknowledge emailed enquiries within two hours of receipt
  • Where required, to handle last minute leads from enquiry to conversion to the day of the event.
  • To undertake telemarketing activities to identify new business opportunities where required.
  • To follow the Hyatt Standards in relation to the conversion of Event leads.
  • To deliver the brand promise and provide exceptional client service at all times  
  • To provide courteous and professional service to our internal customers in other departments
  • To meet your designated revenue targets.

  • To assist with the preparation and regular update of the departmental budget
  • To continuously seek ways to maximise revenues and profits by cross selling and up-selling other hotel facilities and services 
Sales & Marketing
  • To fully utilise the correct photography, presentation material and approved selling phrases for all forms of client presentations
Learning and Development
  • To take responsibility for your own learning and development
  • Complete your initial Personal Learning Plan and take advantage of the numerous learning and development opportunities that are available within Hyatt
  • To invest in your own appreciation of taste and style by extensive reading and exposure to trends with other luxury brands and services
  • To take responsibility for increasing your knowledge of all aspects of our food and beverage product and service
  • To attend (and prepare for) a daily briefing, Event Confirmation meetings and any other meetings as required

  • Degree / Diploma in Sales
  • Relative work experience


See description

Job type
Fulltime job
Ashok Nagar, Mumbai, India
Starting in
As soon as possible

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