[{{ $ctrl._job.status.name | translate}}] Guest Relations Food & Beverage
Hyatt Regency Paris Etoile

Posted

Job description

Hospitality management, customer recognition, customer preferences

-         Welcome clients in a warm and personalized way

-          Explain the concept of the restaurant to new clients

-          To take notes of clients’ preferences and transmit them to the team

 

Participation at the operational briefing

-          To share information about VIP clients with the restaurant’s team

-          To give the reservation’s list to the team’s members

 

Reservation’s management

-          Make reservations via phone, e-mail and via La Fourchette

-          Verification of booked tables according to customers preferences

 

Use of software to improve our knowledge on customers

-          Management and updates of the clients’ data bases on La Fourchette

-          Monitoring profiles of Hyatt’s clients via Opéra


Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

Requirements

See description

Job type
Full-time
Location
Paris, France
Department
F&B service, Guest Relations
Languages
English, French
Starting in
As soon as possible
Duration of the contract
Indefinite

Hyatt Regency Paris Etoile

An emblematic hotel with spectacular Paris views

Be among the first to spend the night in the brand new rooms of Hyatt Regency Paris Etoile, the only skyscraper hotel offering a spectacular view of Paris and its most beautiful monuments, including the Eiffel tower and Arc de Triomphe.

Ideally located within the Paris Convention Center, find everything under one roof: Shopping Center, access to the public transportation and airport shuttle, convention and meeting spaces, theater and cinema, parking, restaurants, bars…

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