Guest Relations Food & Beverage
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Guest Relations Food & Beverage

About the job

Hospitality management, customer recognition, customer preferences

-         Welcome clients in a warm and personalized way

-          Explain the concept of the restaurant to new clients

-          To take notes of clients’ preferences and transmit them to the team

 

Participation at the operational briefing

-          To share information about VIP clients with the restaurant’s team

-          To give the reservation’s list to the team’s members

 

Reservation’s management

-          Make reservations via phone, e-mail and via La Fourchette

-          Verification of booked tables according to customers preferences

 

Use of software to improve our knowledge on customers

-          Management and updates of the clients’ data bases on La Fourchette

-          Monitoring profiles of Hyatt’s clients via Opéra



Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

About you

See description
  • Languages required: English and French.

The company

"We care for people so they can be their best"

C’est notre raison d'être et cette raison d’être est le cœur de notre métier chez Hyatt. C'est aussi notre façon de nous différencier. Elle définit ce que nous faisons et qui nous sommes.
Elle nous incite à prêter réellement attention aux personnes en favorisant les connexions humaines authentiques.

En apprenant mieux à connaître nos employés et nos clients, nous pouvons leur faire vivre une expérience personnalisée. Notre but est d'avoir un réel impact sur la vie de ceux que nous côtoyons, qu'ils soient collègues, clients, propriétaires, membres de la communauté locale ou investisseurs.

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Guest Relations Food & Beverage

Paris, France

Full-time, Indefinite

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